Alltrust Credit Union

Nonprofit profile at a glance

EIN
041853650
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
Fairhaven, MA, USA
Phone
5089949971
Rating confidence
Limited

Reported finances

Revenue
$13,675,131
Expenses
$17,464,949
Assets
$293,497,499
Liabilities
$268,295,644

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • CARMEN F SYLVESTER (PRESIDENT & CEO)
  • KIMBERLY TRAHAN (SR. VICE PRESIDENT HR)
  • STEPHANIE MEDEIROS (VICE PRESIDENT OPERATIONS)
  • SUSAN ST PIERRE (VICE PRESIDENT IT)
  • SUZANNE CATRAIO (VICE PRESIDENT OF MARKETIN)

Highest reported compensation

  • CARMEN F SYLVESTER (PRESIDENT & CEO): $374,067 total reported compensation
  • SHARON MEDEIROS (CHIEF FINANCIAL OFFICER): $217,790 total reported compensation
  • KIMBERLY TRAHAN (SR. VICE PRESIDENT HR): $163,393 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Credit union - thrift services

What it reported doing in 2025

Maintenance of members' deposit and loan accounts. Number of deposit accounts is 25,211. Number of loan accounts is 2,276. Scholarships awarded to qualifying applicants - members/members' family.

Operating model

Revenue model
Earned-program. 82% of the money available for current operations came from fees and other program revenue.
Distribution model
Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.

The verdict

- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.

Rating breakdown

  • Financial Efficiency: NotEnoughData
  • Transparency & Controls: 71
  • Accountability: 78
  • Sustainability: 32
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: Limited
  • Program expense ratio: Limited
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 90.9%; rating input score 91; 7th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 77.8%; rating input score 78; 13th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -27.7%; rating input score 2; 2nd percentile among comparable filings
  • Total-asset coverage ratio: 16.8; rating input score 91; 91st percentile among comparable filings
  • Liabilities to assets ratio: 0.91; rating input score 5; 5th percentile among comparable filings
  • Officer compensation ratio: 8.3%; rating input score 33; 33rd percentile among comparable filings

Growth

  • Program expense growth: -69.7% per year; rating input score 0; 0th percentile among comparable filings
  • Revenue growth: 6.3% per year; rating input score 100; 52nd percentile among comparable filings
  • Asset growth: 4.4% per year; rating input score 100; 29th percentile among comparable filings

Details

  • Where the money goes: Financial trends and filed revenue, expense, asset, and liability detail
  • Governance: 7 of 9 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment
  • Leadership: top reported pay $374K · 17 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $423K reported
  • Consistency: 12 of 12 current checks pass
  • Schedules: 4 filed schedules · includes executive pay
  • Filing history: 15 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 2/100.
  • High — Growth: Program expense growth scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Liabilities to assets ratio scored 5/100.
  • Moderate — Sustainability: Officer compensation ratio scored 33/100.