All Souls Counseling Center
Nonprofit profile at a glance
- EIN
- 562200862
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Asheville, NC, USA
- Phone
- 8282593369
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Mental Health Treatment F31 Psychiatric, Mental Health Hospital
Reported finances
- Revenue
- $1,205,025
- Expenses
- $921,579
- Assets
- $1,056,455
- Liabilities
- $306,302
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
16 people listed
Executive titles in this filing
- Meredith Switzer (Executive Director)
Highest reported compensation
- Meredith Switzer (Executive Director): $113,848 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
All Souls Counseling Centers (ASCC) mission is to serve as a leading nonprofit provider and community partner for quality mental health counseling, outreach, and education with a focus on those who are underinsured and uninsured in Western North Carolina.
What it reported doing in 2024
In fiscal year 2025, we provided 4,908 service visits to 610 people in the WNC region. These services were provided in the form of individual counseling sessions, couples counseling sessions, group counseling sessions, and mental health check-ins at community partner sites. Approximately 74% of our new clients were uninsured and, of those reporting, 49% of our clients made $25,000 or less per year. Counseling was provided on a sliding-scale fee basis dependent upon annual income and 91% of our counseling visits were provided for $25 or less, with no one turned away due to inability to pay. Due to the impact of Hurricane Helene, we waived all client fees from October 1, 2024 - March 31, 2025. We served our clients with a hybrid of both in-person and virtual therapy sessions utilizing a team of 25 licensed therapists who offer individual, couples, family, and group counseling to address issues including, but not limited to: depression, anxiety, trauma/PTSD, addiction
Operating model
- Revenue model
- Donor-supported. 76% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 57
- Transparency & Controls: 100
- Accountability: 100
- Sustainability: 58
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 54%; rating input score 54
- Program expense ratio: 70.2%; rating input score 70
- Fundraising efficiency: $8.9 raised per $1 spent on fundraising; rating input score 34; 34th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 23.5%; rating input score 80; 80th percentile among comparable filings
- Total-asset coverage ratio: 1.15; rating input score 47; 47th percentile among comparable filings
- Liabilities to assets ratio: 0.29; rating input score 25; 25th percentile among comparable filings
- Officer compensation ratio: 12.4%; rating input score 30; 30th percentile among comparable filings
Growth
- Program expense growth: 4.9% per year; rating input score 100; 42nd percentile among comparable filings
- Revenue growth: 5.6% per year; rating input score 100; 47th percentile among comparable filings
- Asset growth: 4.8% per year; rating input score 100; 38th percentile among comparable filings
Details
- Where the money goes: 54% of revenue deployed · 70.2% of spending went to programs
- Governance: 15 of 15 board members independent · 8 of 8 filing controls reported
- Programs: 3 filed program accomplishments · $646K in reported program spending
- Leadership: top reported pay $114K · 16 people listed
- Consistency: 32 of 32 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 13 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 54/100.
- Moderate — Financial Efficiency: Fundraising efficiency scored 34/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 47/100.
- High — Sustainability: Liabilities to assets ratio scored 25/100.
- Moderate — Sustainability: Officer compensation ratio scored 30/100.