AgeSpan
Legal name: Agespan Inc
Nonprofit profile at a glance
- EIN
- 042545136
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Jul 2026
- Forms available
- Form 990 2024
- Location
- Lawrence, MA, United States
- Phone
- 800-892-0890
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Senior Centers
Reported finances
- Revenue
- $142,633,842
- Expenses
- $138,405,733
- Assets
- $81,418,541
- Liabilities
- $40,947,368
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
26 people listed
Executive titles in this filing
- MICHAEL RURAK (PRESIDENT)
- JOAN F HATEM-ROY (CHIEF EXECUTIVE OFFICER)
Highest reported compensation
- JOAN F HATEM-ROY (CHIEF EXECUTIVE OFFICER): $341,861 total reported compensation
- CHRISTINE TARDIFF (CHIEF OPERATIONS OFFICER): $259,680 total reported compensation
- TAMMY A O'DONNELL (CHIEF FINANCIAL OFFICER): $257,312 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
AgeSpan is a private, nonprofit organization that has been serving communities since 1974. We help older adults, people of all abilities, and caregivers find practical support to live safely and independently at home and in the community, including services like home-delivered meals, home care, and care coordination. It is a Massachusetts Aging Services Access Point (ASAP), an Area Agency on Aging (AAA), and designated Protective Services Provider. Our Mission** : To ensure everyone’s choice to lead fulfilling lives as they age.
What it reported doing in 2024
Choices: the community choice program allows older adults who are on masshealth to receive expanded care at home, which can delay or prevent imminent placement in a long-term care facility. Eligibility for the community choice program is based on the following criteria - age 60 or older; approved for masshealth standard benefits; meet the clinical criteria for enrollment in the home and community based services (hcbs) waiver; be at imminent risk of nursing home placement because of serious health conditions and/or the inability to manage daily care. A care manager and nurse from agespan will conduct a needs assessment to determine eligibility. They will then work with the consumer and his/her family members to determine a plan of care, coordinate all services received by the consumer, conduct reassessment visits, and offer ongoing care management.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 92
- Transparency & Controls: 76
- Accountability: 95
- Sustainability: 41
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 91.5%; rating input score 91
- Program expense ratio: 94%; rating input score 94
- Fundraising efficiency: $166.03 raised per $1 spent on fundraising; rating input score 88; 88th percentile among comparable filings
Transparency & Controls
- Consistency checks: 94.4%; rating input score 94; 31st percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 94.3%; rating input score 94; 27th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 3%; rating input score 47; 47th percentile among comparable filings
- Total-asset coverage ratio: 0.59; rating input score 23; 23rd percentile among comparable filings
- Liabilities to assets ratio: 0.5; rating input score 36; 36th percentile among comparable filings
- Officer compensation ratio: 1.4%; rating input score 66; 66th percentile among comparable filings
Growth
- Program expense growth: 9.1% per year; rating input score 100; 71st percentile among comparable filings
- Revenue growth: 9.1% per year; rating input score 100; 73rd percentile among comparable filings
- Asset growth: 14.4% per year; rating input score 100; 85th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 91.5% of revenue deployed · 94% of spending went to programs
- Governance: 16 of 16 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $130.2M in reported program spending
- Leadership: top reported pay $342K · 26 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $38.5M reported
- Consistency: 39 of 40 current checks pass · 1 finding to review
- Schedules: 10 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 21 filed money-flow records
- Related organizations: 12 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 47/100.
- High — Sustainability: Total-asset coverage ratio scored 23/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Moderate — Sustainability: Liabilities to assets ratio scored 36/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.