Access Services

Nonprofit profile at a glance

EIN
954489711
IRS 990 coverage
2014–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
El Monte, CA, United States
Phone
800-827-0829
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Transportation Assistance

Official website

Reported finances

Revenue
$317,506,661
Expenses
$287,871,702
Assets
$163,453,825
Liabilities
$81,666,988

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

24 people listed

Executive titles in this filing

  • COLAIACE ANDRE (EXECUTIVE DIRECTOR)
  • RODRIGUEZ HECTOR CORTEZ (DEPUTY EXECUTIVE DIRECTOR)

Highest reported compensation

  • COLAIACE ANDRE (EXECUTIVE DIRECTOR): $407,985 total reported compensation
  • RODRIGUEZ HECTOR CORTEZ (DEPUTY EXECUTIVE DIRECTOR): $334,991 total reported compensation
  • GREENWOOD MICHAEL L (CHIEF OPERATIONS OFFICER): $278,388 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Access facilitates the provision of complementary ADA paratransit services to certain persons with disabilities in Los Angeles County. If you choose to provide medical documentation to support your condition, you can either mail it with your application or bring it to your in-person evaluation appointment. Supporting documentation is optional unless it is requested after your in-person evaluation. If I am waiting for my renewal, can I still use the service? If your eligibility is about to expire or recently expired, please contact Customer Service for directions on extending your eligibility during the renewal process. If the service is extended, you will be authorized to use an alternative form of identification when traveling. Please note that expired Access cards cannot be used on the fixed route.

What it reported doing in 2024

The organization coordinated transportation services to the elderly and disabled residents of l.a. County pursuant to americans with disabilities act of 1990. Specifically, the organization administered paratransit operations on behalf of 46 fixed route operators in los angeles county. Paratransit is an alternative mode of flexible passenger transportation that does not follow fixed routes or schedules. As required by applicable regulations, access paratransit service is available for any ada paratransit eligible individual for any purpose and to or from any location within 3/4 of a mile of any fixed route operated by the los angeles county public fixed route bus operators and within 3/4 of a mile around metro rail stations during the hours that the systems are operational. The service extends into portions of the surrounding counties of san bernardino, orange, and ventura that are served by the los angeles county fixed route lines.

Operating model

Revenue model
Grant-funded. 95% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and liabilities are high compared with assets.

Rating breakdown

  • Financial Efficiency: 80
  • Transparency & Controls: 84
  • Accountability: 100
  • Sustainability: 53
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.3%; rating input score 87
  • Program expense ratio: 96%; rating input score 96
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 9.3%; rating input score 71; 71st percentile among comparable filings
  • Total-asset coverage ratio: 0.57; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.5; rating input score 36; 36th percentile among comparable filings
  • Officer compensation ratio: 1.1%; rating input score 72; 72nd percentile among comparable filings

Growth

  • Program expense growth: 6.6% per year; rating input score 100; 53rd percentile among comparable filings
  • Revenue growth: 7.6% per year; rating input score 100; 64th percentile among comparable filings
  • Asset growth: 13.1% per year; rating input score 100; 81st percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site
  • Where the money goes: 87.3% of revenue deployed · 96% of spending went to programs
  • Governance: 9 of 9 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $276.3M in reported program spending
  • Leadership: top reported pay $408K · 24 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $6M reported
  • Consistency: 32 of 32 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 10 filing years from 2014 to 2024
  • Contacts: How to reach this organization
  • Money network: 17 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 36/100.