A Servants Heart
Nonprofit profile at a glance
- EIN
- 571170024
- IRS 990-EZ coverage
- 2016–2025
- Forms available
- Form 990 2024, Form 990-EZ 2025
- Location
- Ottawa, IL, USA
- Phone
- 8154343470
- Rating
- 84
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $148,600
- Expenses
- $152,701
- Assets
- $127,423
- Liabilities
- $2,892
Source: IRS Form 990-EZ. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
5 people listed
Executive titles in this filing
- Rev Terry Gustafson (President)
- Gayle Wilson (Vice President)
People named in this filing
- Brenda O'Donnell (Director)
- Rev Terry Gustafson (President)
- Karen Hall (Treasurer)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990-EZ. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide assistance to the needy.
What it reported doing in 2025
Rent, utilities, transportation, etc., for clients who qualify for assistance. Approximately 800 clients assisted.
Operating model
- Revenue model
- Cannot be determined from the filing. The filing does not provide enough consistent revenue detail to tell how this nonprofit funds its work.
- Distribution model
- Direct operator. The filing allocates 85% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and assets have declined or grown slowly.
Rating breakdown
- Financial Efficiency: 95
- Transparency & Controls: 76
- Sustainability: 38
- Growth: 80
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 96%; rating input score 96
- Program expense ratio: 93.4%; rating input score 93
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 3rd percentile among comparable filings
- Major donor itemization: Limited
Sustainability
- Operating margin: -2.8%; rating input score 23; 23rd percentile among comparable filings
- Total-asset coverage ratio: 0.83; rating input score 53; 53rd percentile among comparable filings
- Liabilities to assets ratio: 0.02; rating input score 32; 32nd percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 63; 63rd percentile among comparable filings
Growth
- Program expense growth: 4% per year; rating input score 100; 42nd percentile among comparable filings
- Revenue growth: 1.2% per year; rating input score 100; 24th percentile among comparable filings
- Asset growth: -3.4% per year; rating input score 0; 18th percentile among comparable filings
Details
- Where the money goes: 96% of revenue deployed · 93.4% of spending went to programs
- Governance: Filed governance answers
- Accomplishments: 3 filed program accomplishments · $143K in reported program spending
- Leadership: top reported pay $0 · 5 people listed
- Consistency: 8 of 8 current checks pass
- Schedules: 2 filed schedules
- Filing history: 5 filing years from 2016 to 2025
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 23/100.
- High — Growth: Asset growth scored 0/100.
- Review — Sustainability: Total-asset coverage ratio scored 53/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 32/100.