Baystate Health

Overview

Mission

We want to make sure you are safe and supported during your stay with us, whether you are a patient or a visitor.

What it reported doing in 2023

Inpatient healthcare services - providing inpatient community-based medicine and tertiary care to the surrounding region. Services are available to individuals regardless of their ability to pay. During fy24, baystate medical center, inc. Provided 241,130 patient days of inpatient services, with 44,630 discharges.

Operating model

Revenue model
Other-operating. 98% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

Nonprofit profile at a glance

EIN
042790311
IRS 990 coverage
2009–2023
Official website data refreshed
Aug 2026
Forms available
Form 990 2023, Form 990-T 2023, Form 990-N 2013
Headquarters
Springfield, MA, US
Phone
413-794-0000
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospital, General

Official website

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 82
  • Transparency & Controls: 75
  • Accountability: 77
  • Sustainability: 50
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.1%; rating input score 91
  • Program expense ratio: 93.3%; rating input score 93
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 99.9%; rating input score 100; 46th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 76.2%; rating input score 76; 25th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2.4%; rating input score 49; 49th percentile among comparable filings
  • Total-asset coverage ratio: 0.94; rating input score 38; 38th percentile among comparable filings
  • Liabilities to assets ratio: 0.44; rating input score 43; 43rd percentile among comparable filings
  • Officer compensation ratio: 0.2%; rating input score 90; 90th percentile among comparable filings

Growth

  • Program expense growth: 6.2% per year; rating input score 100; 52nd percentile among comparable filings
  • Revenue growth: 5.4% per year; rating input score 100; 48th percentile among comparable filings
  • Asset growth: 3.9% per year; rating input score 100; 28th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 91.1% of revenue deployed · 93.3% of spending went to programs
  • Governance: 16 of 21 board members independent · 7 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $1.7B in reported program spending
  • Leadership: top reported pay $2.8M · 38 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $254.2M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 11 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 15 annual filings from 2009 to 2023
  • Contacts: How to reach this organization
  • Money network: 31 filed money-flow records
  • Related organizations: 41 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Leadership & pay

38 people listed

Highest reported compensation

  • MARK A KEROACK MD (TRUSTEE (THRU 6/3/24)/PRESIDENT & CEO - BH): $2,758,272 total reported compensation
  • RAYMOND MCCARTHY (TRUSTEE/SVP, CFO & TREASURER BH): $1,211,162 total reported compensation
  • SAMUEL SKURA (TRUSTEE/PRES BMC SVP): $1,202,943 total reported compensation

Source: IRS Form 990. Selected filing: FY2023.