2-1-1 Illinois Nfp

Nonprofit profile at a glance

EIN
270501361
IRS 990 coverage
2024–2024
Forms available
Form 990 2024, Form 990-N 2023
Location
Gurnee, IL, USA
Phone
2177173002
Rating
71
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Service Organizations

Official website

Reported finances

Revenue
$1,450,830
Expenses
$1,264,437
Assets
$637,487
Liabilities
$411,424

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

24 people listed

Executive titles in this filing

  • EDWARD PERRY (EXECUTIVE DIRECTOR)

People named in this filing

  • DAVID WORTMAN (CHAIR)
  • SARAH OPRZEDEK (CHAIR-ELECT)
  • JAYKUMAR JAY PATIL (TREASURER (FROM 03/25))

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

211 Illinois is the lead entity for guidance and oversight of 211 service in Illinois. Our mission is to serve as the statewide gateway connecting all people and organization to high-quality health and human services information and resources, 24 hours a day, 7 days a week, 365 days a year.

What it reported doing in 2024

211 Illinois serves as the lead entity of 211 service in Illinois in partnership with the Illinois department of human services. We are authorized to manage the 211 number, provide governance and oversight for 211 services, and coordinate a statewide 211 system in Illinois. We coordinate monthly statewide workgroups that provide quality assurance review, oversight, and guidance around 211 services across Illinois.in partner with local planning organizations, we fund 211 services in Illinois. 211 Illinois funded seven contact centers to provide 211 services in fy 24-25. This included bidding and procuring 211 services in thirty counties previously uncovered with 211 services. 211 services include 24 hours a day call center operations, business hour operations of health and human service directory management, and online publications of a statewide directory of health and human service information for Illinois. The directory can be access at the 211 Illinois.org website.we worked with the Illinois department of human services to amend the 211 service act legislation that was passed by the Illinois 104th general assembly.

Operating model

Revenue model
Grant-funded. 100% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - The filed numbers largely add up and most voting board members are independent. Some filing-based governance responses are negative or unanswered and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 58
  • Transparency & Controls: 92
  • Accountability: 88
  • Sustainability: 49
  • Growth: NotEnoughData

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 61.6%; rating input score 62
  • Program expense ratio: 70.6%; rating input score 71
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 7 controls in place; rating input score 71
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 12.8%; rating input score 66; 66th percentile among comparable filings
  • Total-asset coverage ratio: 0.5; rating input score 24; 24th percentile among comparable filings
  • Liabilities to assets ratio: 0.65; rating input score 12; 12th percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 81; 81st percentile among comparable filings

Growth

  • Program expense growth: Limited
  • Revenue growth: Limited
  • Asset growth: Limited

Details

  • Where the money goes: 61.6% of revenue deployed · 70.6% of spending went to programs
  • Governance: 21 of 21 board members independent · 5 of 7 filing controls reported
  • Programs: 1 filed program accomplishment · $893K in reported program spending
  • Leadership: top reported pay $0 · 24 people listed
  • Consistency: 24 of 24 current checks pass
  • Schedules: 4 filed schedules · includes major donors
  • Contacts: How to reach this organization
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 7 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 24/100.
  • High — Sustainability: Liabilities to assets ratio scored 12/100.