Community Service Society of New York

What it reported doing in 2024

Retired and senior volunteer program (rsvp core program) highlights during fy2025 are as follows:-a total of 1,248 volunteers were active in the americorps seniors rsvp program in fy 2025-rsvp core program has partnerships with 134 community-based organizations who utilize volunteers to meet community needs through impactful, ongoing service. The activities performed by volunteers include accessing health care; providing fraud prevention education; fighting food insecurity; home meal delivery; reducing social isolation by providing companionship; tutoring and mentoring students of all ages; removing barriers resulting from conviction histories; building capacity in community-based organizations; and supporting veterans and military families. Volunteers serve in both in-person and remotely based on the needs of the organization where they serve and the preference of the volunteer.-the rsvp aces volunteers assisted 4,147 clients (2,320 new and 1,827 ongoing) with 5,782 public benefits. They completed 1,205 applications and recertifications. -the rsvp financial coaching corps (fcc) supported 41 financial coaches and established 21 partner sites.-the fcc volunteers conducted 1,132 financial coaching sessions on 2,523 financial topics.

Financial Efficiency

• Mission deployment rate: 96.4%; rating input score 96
• Program expense ratio: 88.6%; rating input score 89
• Fundraising efficiency: $22.4 raised per $1 spent on fundraising; rating input score 60; 60th percentile among comparable filings

Transparency & Controls

• Consistency checks: 94.7%; rating input score 95; 33rd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Missing
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 88.8%; rating input score 89; 21st percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 5.2%; rating input score 57; 57th percentile among comparable filings
• Total-asset coverage ratio: 6.22; rating input score 87; 87th percentile among comparable filings
• Liabilities to assets ratio: 0.04; rating input score 90; 90th percentile among comparable filings
• Officer compensation ratio: 8.5%; rating input score 4; 4th percentile among comparable filings

Growth

• Program expense growth: 5.3% per year; rating input score 100; 44th percentile among comparable filings
• Revenue growth: 4.1% per year; rating input score 100; 33rd percentile among comparable filings
• Asset growth: 3.7% per year; rating input score 100; 26th percentile among comparable filings