Free Clinic of the New River Valley Inc Community Health Center of the Nrv

Nonprofit profile at a glance

EIN
510247098
IRS 990 coverage
2013–2024
Forms available
Form 990 2024, Form 990-T 2023
Location
Christiansburg, VA, USA
Phone
5403810820
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$12,400,045
Expenses
$11,821,180
Assets
$7,572,233
Liabilities
$746,573

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Executive titles in this filing

  • MICHELLE BRAUNS (CEO)

Highest reported compensation

  • MICHELLE BRAUNS (CEO): $245,954 total reported compensation
  • REBECCA A KING-MALLORY (CMO): $209,500 total reported compensation
  • STEVEN A WOOD (DENTAL DIRECTOR): $197,628 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The purpose of the community health center of the new river valley (chcnrv) is to provide affordable and high quality medical, dental, behavioral, and preventive health care services to people of all ages and circumstances, regardless of ability to pay or insurance status. The service area of the chcnrv is comprised of the Virginia counties of montgomery, giles, and pulaski, and the city of radford.

What it reported doing in 2024

To provide health care services to income eligible clients in the new river valley of Virginia through the operation of 3 clinics.

Operating model

Revenue model
Earned-program. 60% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 64
  • Transparency & Controls: 83
  • Accountability: 86
  • Sustainability: 42
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 70.3%; rating input score 70
  • Program expense ratio: 73.6%; rating input score 74
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 99%; rating input score 99; 31st percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Fail
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.7%; rating input score 53; 53rd percentile among comparable filings
  • Total-asset coverage ratio: 0.64; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.1; rating input score 74; 74th percentile among comparable filings
  • Officer compensation ratio: 12.5%; rating input score 13; 13th percentile among comparable filings

Growth

  • Program expense growth: 13.6% per year; rating input score 100; 81st percentile among comparable filings
  • Revenue growth: 13.7% per year; rating input score 100; 84th percentile among comparable filings
  • Asset growth: 19% per year; rating input score 100; 88th percentile among comparable filings

Details

  • Where the money goes: 70.3% of revenue deployed · 73.6% of spending went to programs
  • Governance: 12 of 12 board members independent · 6 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $8.7M in reported program spending
  • Leadership: top reported pay $246K · 20 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 11 filing years from 2013 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 3 of 9 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • Review — Sustainability: Operating margin scored 53/100.
  • High — Sustainability: Officer compensation ratio scored 13/100.