Methodist Le Bonheur Community Outreach

What it reported doing in 2024

METHODIST LE BONHEUR COMMUNITY OUTREACH (MLCO) IS A 501 (C) (3) NONPROFIT SUBSIDIARY OF LE BONHEUR CHILDREN'S HOSPITAL FOUNDATION, ESTABLISHED TO PROMOTE THE COMMUNITY-BASED PROGRAMS OF METHODIST LE BONHEUR HEALTHCARE. MLCO PROGRAMS ARE MOSTLY GRANT AND PHILANTHROPIC FUNDED. MLCO SERVES CHILDREN, FAMILIES, AND ADULTS THROUGHOUT WEST TENNESSEE AS WELL AS IN NORTH MISSISSIPPI AND EASTERN ARKANSAS. ITS PROGRAMS AND SERVICES ADDRESS ACCESS TO SERVICES, RISK REDUCTION, CHILD DEVELOPMENT AND EFFECTIVE PARENTING, AND CHRONIC ILLNESS MANAGEMENT AND PREVENTION. THE FOLLOWING PROGRAMMATIC ACCOMPLISHMENTS REPRESENT THE NUMBER OF UNDUPLICATED PERSONS OR FAMILIES SERVED OVER THE LAST CALENDAR YEAR OR THE NUMBER OF ONE-TIME SERVICES OR ENCOUNTERS AS APPROPRIATE. ACCESS TO SERVICES: MAKING HEALTH CARE RESOURCES AVAILABLE TO THE COMMUNITIES WE SERVE: Breastfeeding Clinic The Breastfeeding Clinic served 235 mother-infant dyads and achieved a remarkable 100% satisfaction rate from 209 clients. In addition, all 112 clients surveyed reported that they intended to continue breastfeeding. The clinic successfully completed 235 intakes and 230 follow-ups. CCR&R CCR&R (Child Care Resource & Referral) completed 1,071 training and technical assistance sessions (TTA's) in Shelby County. The program also graduated 22 educators from the New Educator Academy and held several training sessions for a total of 85 participants. CHAMP The CHAMP program served 217 individuals (including CHAMP Extended). Of the 251 referrals received, 35% resulted in enrollment. The program also completed an environmental assessment for 86% of clients and a PRAPARE assessment for 48% of clients before the Epic transition in October, with plans to improve data access moving forward. Clinical Testing - Direct Appropriation The HIV Clinical Testing - Direct Appropriation program exceeded its targets, serving 2,974 clients against a goal of 1,800, which is 165% of the target. It also performed 44,604 tests against a goal of 30,000, achieving 149% of the target. Clinical Testing - United Way The HIV Clinical Testing - United Way program successfully served 2,243 clients, meeting 100% of its client service goal. The program also completed 21,997 tests against a goal of 25,000, reaching 88% of the target. Community Health Worker Grant/Social Determinants of Health Initiative The Community Health Worker (CHW) Grant/SDOH Initiative employed CHWs who all completed their training. They approached 4,907 patients, with 696 clients reporting one or more Social Determinants of Health (SDOH) and agreeing to follow-up. The program completed 1,490 follow-ups. Comprehensive High Impact Prevention (CHIP) The CHIP program served 996 individuals, exceeding its goal of 660, for a 151% achievement rate. The program also achieved a 100% retention rate for 983 clients and a 60% viral load suppression rate for 594 of 996 clients. Congregational Health Network The Congregational Health Network engaged 102 congregations and supported 3,061 individuals with the help of 607 volunteers. Delta Rural Health The Delta Rural Health program reported high rates of engagement and success in various health metrics, with a 97% of individuals engaging in some type of health promotion activity and a 67% of individuals having had their BP checked. Diabetes The Diabetes program trained 12 educators, with 10 formally trained and 2 pending certification. The program served 20 clients. Early Intervention The Early Intervention program served 2,000 individuals, conducted two rounds of surveys to inform program needs, and used referral data to support the hiring of a new social worker. Family Resilience Initiative The Family Resilience Initiative (FRI) enrolled 209 caregiver-child dyads out of 320 families approached. They completed 3,990 follow-up activities and 267 renewals. The program reported a 100% satisfaction rate from 204 families. Healthy Families Tennessee The Healthy Families Tennessee program operated at 100% capacit

Financial Efficiency

• Mission deployment rate: 88.3%; rating input score 88
• Program expense ratio: 89.5%; rating input score 90
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 0%; rating input score 0; 3rd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 1.4%; rating input score 39; 39th percentile among comparable filings
• Total-asset coverage ratio: -0.02; rating input score 0; 0th percentile among comparable filings
• Liabilities to assets ratio: Limited
• Officer compensation ratio: 7%; rating input score 35; 35th percentile among comparable filings

Growth

• Program expense growth: 6.1% per year; rating input score 100; 50th percentile among comparable filings
• Revenue growth: 6.6% per year; rating input score 100; 56th percentile among comparable filings
• Asset growth: Limited