Mental Health Association Inc

Overview

Mission

To provide high quality, individualized and flexibile residential and support services that promote independence, community engagement and wellness for people impacted by mental illness, developmental disabilities, substance abuse, homelessness and other challenges.

What it reported doing in 2024

Programs to serve people impacted by mental illness, developmental disabilities, and other challenges at various sites throughout the community; homeless programs; emergency respite services; multi-disciplinary team services; residential support services; rep payee services; youth services; outpatient behavioral health services.

Operating model

Revenue model
Earned-program. 96% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The nonprofit carried out 100% of its reported program work directly.
  • Includes noncash contributions: Reported contributions include donated property or goods.

Nonprofit profile at a glance

EIN
046197938
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2024
Headquarters
Chicopee, MA, USA
Rating
81
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Services

Official website

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The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and the filing reports few safeguards for setting executive pay.

Rating breakdown

  • Financial Efficiency: 76
  • Transparency & Controls: 78
  • Accountability: 100
  • Sustainability: 49
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.6%; rating input score 82
  • Program expense ratio: 87.1%; rating input score 87
  • Fundraising efficiency: $2.92 raised per $1 spent on fundraising; rating input score 10; 10th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.7%; rating input score 95; 39th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100
  • Public monitoring controls: Limited
  • Public policy transparency: Limited
  • Public financial transparency: Limited
  • Impact reporting controls: Limited
  • Public relationship transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
  • Public governance controls: Limited
  • Zakat policy transparency: Limited

Sustainability

  • Operating margin: 6.1%; rating input score 61; 61st percentile among comparable filings
  • Operating reserve ratio: 0.93; rating input score 36; 36th percentile among comparable filings
  • Liabilities to assets ratio: 0.57; rating input score 30; 30th percentile among comparable filings
  • Officer compensation ratio: 2.2%; rating input score 53; 53rd percentile among comparable filings

Growth

  • Program expense growth: 13.3% per year; rating input score 100; 84th percentile among comparable filings
  • Revenue growth: 11.6% per year; rating input score 100; 82nd percentile among comparable filings
  • Asset growth: 12.2% per year; rating input score 100; 78th percentile among comparable filings

Details

  • Where the money goes: 81.6% of revenue deployed · 87.1% of spending went to programs
  • Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $44.3M in reported program spending
  • Leadership: top reported pay $273K · 19 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 40 of 40 current checks pass
  • Schedules: 8 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 15 annual filings from 2010 to 2024
  • Money network: 8 filed money-flow records
  • Related organizations: 24 filed related-organization links