Community Health Connections Inc
Overview
Mission
To improve and maintain the health of individuals and families in the service area where services are provided through a network of high quality comprehensive health care, dental and pharmaceutical services
What it reported doing in 2024
Provides medical services to residents of Northern Worcester County to improve the health of individuals and the community as a whole. During the fiscal year, there were 98,006 medical office visits.
Operating model
- Revenue model
- Earned-program. 78% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
Nonprofit profile at a glance
- EIN
- 043452697
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Headquarters
- Fitchburg, MA, USA
- Rating
- 85
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Hospitals
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for setting executive pay and available reserves provide a limited financial cushion.
Rating breakdown
- Financial Efficiency: 77
- Transparency & Controls: 90
- Accountability: 100
- Sustainability: 49
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 74.3%; rating input score 74
- Program expense ratio: 81.5%; rating input score 82
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: Limited
- Public policy transparency: Limited
- Public financial transparency: Limited
- Impact reporting controls: Limited
- Public relationship transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Public governance controls: Limited
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 7%; rating input score 64; 64th percentile among comparable filings
- Operating reserve ratio: 0.95; rating input score 37; 37th percentile among comparable filings
- Liabilities to assets ratio: 0.44; rating input score 41; 41st percentile among comparable filings
- Officer compensation ratio: 4.1%; rating input score 24; 24th percentile among comparable filings
Growth
- Program expense growth: 9.8% per year; rating input score 100; 74th percentile among comparable filings
- Revenue growth: 7.1% per year; rating input score 100; 61st percentile among comparable filings
- Asset growth: 7.5% per year; rating input score 100; 55th percentile among comparable filings
Details
- Where the money goes: 74.3% of revenue deployed · 81.5% of spending went to programs
- Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
- Programs: 5 filed program accomplishments · $46.3M in reported program spending
- Leadership: top reported pay $407K · 20 people listed · 4 of 6 pay-setting controls reported
- Consistency: 43 of 43 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 15 annual filings from 2009 to 2024
- Money network: 9 filed money-flow records
- Related organizations: 1 filed related-organization link