UMass Memorial Health
Overview
Mission
UMass Memorial Health’s relentless pursuit of healing is guided by our mission, vision and values. Our Mission – A Statement about Our Present and Why Our Organization Exists UMass Memorial Health is committed to improving the health of the people of our diverse communities of Central New England through culturally sensitive excellence in clinical care, service, teaching and research. A Statement about Our Present and Why Our Organization Exists UMass Memorial Health is committed to improving the health of the people of our diverse communities of Central New England through culturally sensitive excellence in clinical care, service, teaching and research. Our Vision – A Statement about Our Future and What We Want to Be.
What it reported doing in 2023
To support the advancement of the knowledge, education, research, and practice of health care related services through the oversight of umass memorial health care operations and the efficient delivery of support services.
Operating model
- Revenue model
- Earned-program. 87% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 99% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 043358566
- IRS 990 coverage
- 2009–2023
- Website reviewed
- Jun 2026
- Forms available
- Form 990 2023, Form 990-T 2023
- Headquarters
- Worcester, MA, USA
- Rating
- 77
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Health
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for money sent abroad and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 80
- Transparency & Controls: 65
- Accountability: 90
- Sustainability: 52
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 81.7%; rating input score 82
- Program expense ratio: 87.7%; rating input score 88
- Fundraising efficiency: $13.25 raised per $1 spent on fundraising; rating input score 49; 49th percentile among comparable filings
Transparency & Controls
- Consistency checks: 94.1%; rating input score 94; 33rd percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Foreign activity oversight: Scored; rating input score 0
- Grant itemization coverage: 89.7%; rating input score 90; 23rd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
- Public monitoring controls: 0 of 8 controls in place; rating input score 0
- Public policy transparency: 1 of 7 controls in place; rating input score 14
- Public financial transparency: 0 of 5 controls in place; rating input score 0
- Impact reporting controls: 2 of 7 controls in place; rating input score 29
- Public relationship transparency: No; rating input score 0
Accountability
- Independent voting board: 94.1%; rating input score 94; 46th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Public governance controls: 3 of 4 controls in place; rating input score 75
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 1.2%; rating input score 42; 42nd percentile among comparable filings
- Operating reserve ratio: 3.33; rating input score 80; 80th percentile among comparable filings
- Liabilities to assets ratio: 0.57; rating input score 31; 31st percentile among comparable filings
- Officer compensation ratio: 2.8%; rating input score 40; 40th percentile among comparable filings
Growth
- Program expense growth: 16.9% per year; rating input score 100; 89th percentile among comparable filings
- Revenue growth: 9.7% per year; rating input score 100; 76th percentile among comparable filings
- Asset growth: 17.8% per year; rating input score 100; 89th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 81.7% of revenue deployed · 87.7% of spending went to programs
- Governance: 16 of 17 board members independent · 8 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $600.2M in reported program spending
- Leadership: top reported pay $3.9M · 56 people listed · 5 of 6 pay-setting controls reported
- Consistency: 47 of 48 current checks pass · 1 finding to review
- Schedules: 13 filed schedules · includes major donors, foreign activity, grants, executive pay, and related organizations
- Filing history: 15 annual filings from 2009 to 2023
- Money network: 41 filed money-flow records
- Related organizations: 43 filed related-organization links