Riverside Community Care
Overview
Mission
To make a difference in the lives of individuals, families, and communities through innovative and compassionate community-based behavioral healthcare and human services. Riverside responders are available 24/7 in an urgent behavioral health crisis. Our responders are extensively trained in evidence-based Signs of Suicide, trauma-informed care, and mental health first aid. Instead of going to the emergency room, services can be provided over the phone, at home, at school, or in another community setting. Responders will evaluate the situation and then make a plan involving service components of the CBHC if needed. Learn More Group Therapy Supports Children & Adolescents.
What it reported doing in 2024
Community living services includes an extensive array of services for adults with serious mental illness. These programs enable individuals to move from state hospitals to the community, work toward recovery and achieve satisfying jobs and relationships. Programs help people learn life skills, cope with symptoms of serious mental illness and frequently also significant health issues, manage medications, gain confidence in social interactions, gain employment skills and develop maximum possible independence.services include a range of residential options from 24 hour staffed group living environments, congregate apartments, to outreach support for people living in their own apartments. Some programs include specialized in-house day programs for those who are unable to tolerate the stress of attending off-site programs. Pact (program for assertive community treatment) uses a small team-based approach to "wrap" an array of clinical, psychopharmacological and other services around referred individuals. Also included are clubhouses for adults with mental illness and employment collaboratives, programs that link networks of disability providers with employers willing to offer jobs to adults and adolescents with varying disabilities. Peer support allows people who are further along in their own recovery to mentor, support and provide role models for other adults coping with mental illness. Clinical care, relapse prevention, support and promotion of recovery and individual empowerment are hallmarks of these services
Operating model
- Revenue model
- Earned-program. 98% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 043097170
- IRS 990 coverage
- 2009–2024
- Website reviewed
- Jul 2026
- Forms available
- Form 990 2024
- Headquarters
- Dedham, MA, USA
- Rating
- 79
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Hospitals
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and the website gives limited detail about important organizational relationships.
Rating breakdown
- Financial Efficiency: 82
- Transparency & Controls: 71
- Accountability: 92
- Sustainability: 35
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 89.2%; rating input score 89
- Program expense ratio: 91.2%; rating input score 91
- Fundraising efficiency: $4.12 raised per $1 spent on fundraising; rating input score 17; 17th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: 0 of 8 controls in place; rating input score 0
- Public policy transparency: 1 of 7 controls in place; rating input score 14
- Public financial transparency: 1 of 5 controls in place; rating input score 20
- Impact reporting controls: 1 of 7 controls in place; rating input score 14
- Public relationship transparency: No; rating input score 0
Accountability
- Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Public governance controls: 1 of 4 controls in place; rating input score 25
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 1.6%; rating input score 41; 41st percentile among comparable filings
- Operating reserve ratio: 0.56; rating input score 21; 21st percentile among comparable filings
- Liabilities to assets ratio: 0.51; rating input score 35; 35th percentile among comparable filings
- Officer compensation ratio: 2.5%; rating input score 46; 46th percentile among comparable filings
Growth
- Program expense growth: 7.5% per year; rating input score 100; 61st percentile among comparable filings
- Revenue growth: 6.6% per year; rating input score 100; 57th percentile among comparable filings
- Asset growth: 9.1% per year; rating input score 100; 65th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 89.2% of revenue deployed · 91.2% of spending went to programs
- Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $126.1M in reported program spending
- Leadership: top reported pay $422K · 32 people listed · 4 of 6 pay-setting controls reported
- Consistency: 38 of 38 current checks pass
- Schedules: 9 filed schedules · includes major donors and executive pay
- Filing history: 15 annual filings from 2009 to 2024
- Money network: 12 filed money-flow records
- Related organizations: Filed and resolved organization relationships.