Metro Housing|Boston
Overview
Mission
Metro Housing|Boston mobilizes wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security, and an improved quality of life. Programs & Services. The Leased Housing Gateway Team delivers high quality participant and owner support through a variety of requests and general questions. The Gateway Team strives to meet the needs of our voucher holders and property owners via phone calls, email and walk-in support. Our Leadership Metro Housing|Boston was founded in 1983 by leaders in business, government, and neighborhood-based community development. Our current Board of Directors reflects this tradition. Click here to view our senior staff and Board of Directors.
What it reported doing in 2024
Rental housing assistance - federal and state funded housing vouchers and other subsidy programs that served more than 13,400 disabled, elderly, formerly homeless, and other individuals and families in boston and 31 surrounding communities. Metro housing boston's target population consists of households with low- and moderate-income who face a variety of barriers to housing. Financial demographics for individuals receiving metro housing services under all the federal and state rental assistance programs respectively, are: 72% & 88% under $30,000, 14% and 4% at $30,001-$45,000, 8% & 5% at $45,001-$60,000, and 6% & 3% over $60,000; average annual income for our federal households is $26,566 and state households are $11,558. Additionally, 40% of the federal programs and 30% of state households have children under the age of 18, 45% of the federal programs and 45% of the state programs the heads of households are people with a disability and 32% of the federal programs and 20% of the state programs households have a head of households that are elderly. In fy25 metro administrated three major financial assistance programs; distributing $1,292,545 in city of boston emergency rental relief programs which served 366 households and $36.7m for the commonwealth of Massachusetts residential assistance for families in transition (raft) serving 9,452 households. In addition, the housing consumer educator program served 11,164 households.
Operating model
- Revenue model
- Earned-program. 100% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 042775991
- IRS 990 coverage
- 2010–2024
- Website reviewed
- Jul 2026
- Forms available
- Form 990 2024
- Headquarters
- Boston, MA, USA
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 88
- Transparency & Controls: 67
- Accountability: 94
- Sustainability: 33
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 98.2%; rating input score 98
- Program expense ratio: 99.4%; rating input score 99
- Fundraising efficiency: $1.85 raised per $1 spent on fundraising; rating input score 5; 5th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: 0 of 8 controls in place; rating input score 0
- Public policy transparency: 2 of 7 controls in place; rating input score 29
- Public financial transparency: 3 of 5 controls in place; rating input score 60
- Impact reporting controls: 3 of 7 controls in place; rating input score 43
- Public relationship transparency: No; rating input score 0
Accountability
- Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Public governance controls: 2 of 4 controls in place; rating input score 50
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 1.1%; rating input score 38; 38th percentile among comparable filings
- Operating reserve ratio: 0.16; rating input score 5; 5th percentile among comparable filings
- Liabilities to assets ratio: 0.6; rating input score 28; 28th percentile among comparable filings
- Officer compensation ratio: 0.3%; rating input score 88; 88th percentile among comparable filings
Growth
- Program expense growth: 12.2% per year; rating input score 100; 81st percentile among comparable filings
- Revenue growth: 10.4% per year; rating input score 100; 78th percentile among comparable filings
- Asset growth: 8.6% per year; rating input score 100; 63rd percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site
- Where the money goes: 98.2% of revenue deployed · 99.4% of spending went to programs
- Governance: 23 of 23 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $399.6M in reported program spending
- Leadership: top reported pay $250K · 31 people listed · 2 of 6 pay-setting controls reported
- Consistency: 40 of 40 current checks pass
- Schedules: 10 filed schedules · includes major donors and executive pay
- Filing history: 14 annual filings from 2010 to 2024
- Money network: 8 filed money-flow records
- Related organizations: Filed and resolved organization relationships.