NeighborWorks Housing Solutions
Overview
Mission
Health and well-being start with having a safe and affordable home in a stable and opportunity-rich community. We promote these conditions by developing housing, and by providing housing resources and education in collaboration with our partners in the public and private sectors. NeighborWorks® Housing Solutions (NHS) is a one-stop-shop for finding and maintaining safe, affordable, high-quality housing and growing financial skills and resources. We provide the answers and support individuals and families need. Our services include rental assistance; emergency financial help; shelter and homelessness prevention; first-time homebuyer education and counseling; financial coaching; foreclosure prevention; affordable residential and small business loans; and construction and management of high-quality rental housing across Southern Massachusetts. A charter member of the national...
What it reported doing in 2024
Rental assistance includes the following: section 8 housing voucher and other subsidy programs that serve more than 3,000 disabled, elderly, formerly homeless, and other individuals and families throughout southeastern Massachusetts. Client services includes short term, limited financial assistance, which will enable families to retain housing, obtain new housing or otherwise avoid homelessness. It also includes providing shelter in different locations for families who have been victims of domestic violence.
Operating model
- Revenue model
- Earned-program. 94% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
Nonprofit profile at a glance
- EIN
- 042732439
- IRS 990 coverage
- 2009–2024
- Website reviewed
- Jul 2026
- Forms available
- Form 990 2024
- Headquarters
- Quincy, MA, USA
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for setting executive pay and available reserves provide a limited financial cushion.
Rating breakdown
- Financial Efficiency: 92
- Transparency & Controls: 67
- Accountability: 92
- Sustainability: 44
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 93.3%; rating input score 93
- Program expense ratio: 98.3%; rating input score 98
- Fundraising efficiency: $35.96 raised per $1 spent on fundraising; rating input score 69; 69th percentile among comparable filings
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 19th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: 0 of 8 controls in place; rating input score 0
- Public policy transparency: 1 of 7 controls in place; rating input score 14
- Public financial transparency: 0 of 5 controls in place; rating input score 0
- Impact reporting controls: 0 of 7 controls in place; rating input score 0
- Public relationship transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Public governance controls: 1 of 4 controls in place; rating input score 25
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 5.2%; rating input score 57; 57th percentile among comparable filings
- Operating reserve ratio: 0.56; rating input score 21; 21st percentile among comparable filings
- Liabilities to assets ratio: 0.65; rating input score 24; 24th percentile among comparable filings
- Officer compensation ratio: 1.1%; rating input score 72; 72nd percentile among comparable filings
Growth
- Program expense growth: 28.2% per year; rating input score 100; 95th percentile among comparable filings
- Revenue growth: 21.3% per year; rating input score 100; 94th percentile among comparable filings
- Asset growth: 10.8% per year; rating input score 100; 74th percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site
- Where the money goes: 93.3% of revenue deployed · 98.3% of spending went to programs
- Governance: 17 of 17 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $143.1M in reported program spending
- Leadership: top reported pay $350K · 25 people listed · 3 of 6 pay-setting controls reported
- Consistency: 31 of 32 current checks pass · 1 finding to review
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 14 annual filings from 2009 to 2024
- Money network: 8 filed money-flow records
- Related organizations: 37 filed related-organization links