Greater Lynn Senior Services

Overview

Mission

To help seniors and adults with disabilities live independently with dignity and respect.

What it reported doing in 2024

The consumer services department at glss includes a variety of programs serving older adults, adults with dementia, and their caregivers, with the goal of promoting health and independence for community living, as an alternative to nursing facility care. Services are provided through a case management model, which includes needs assessment, referral and coordination of in-home services (personal care, homemaking, companion, emergency response devices, transportation, laundry, grocery shopping, heavy chore), provision of information and resources, advocacy, health self-management education, care transitions support, and decisional counseling. Funding for these programs and services comes from a combination of state, federal, medicaid managed care providers, and grant funding.

Operating model

Revenue model
Donor-supported. 61% of the money available for current operations came from contributions.
Distribution model
Direct operator. The nonprofit carried out 100% of its reported program work directly.

Nonprofit profile at a glance

EIN
042581129
IRS 990 coverage
2009–2024
Website reviewed
Jul 2026
Forms available
Form 990 2024
Headquarters
Lynn, MA, US
Rating
83
Verdict
STRONG
Rating confidence
Moderate

Official website

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The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 90
  • Transparency & Controls: 78
  • Accountability: 94
  • Sustainability: 34
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 89.3%; rating input score 89
  • Program expense ratio: 91.1%; rating input score 91
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 53rd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100
  • Public monitoring controls: 3 of 8 controls in place; rating input score 38
  • Public policy transparency: 0 of 7 controls in place; rating input score 0
  • Public financial transparency: 1 of 5 controls in place; rating input score 20
  • Impact reporting controls: 2 of 7 controls in place; rating input score 29
  • Public relationship transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
  • Public governance controls: 2 of 4 controls in place; rating input score 50
  • Zakat policy transparency: Limited

Sustainability

  • Operating margin: 2%; rating input score 43; 43rd percentile among comparable filings
  • Operating reserve ratio: 0.39; rating input score 13; 13th percentile among comparable filings
  • Liabilities to assets ratio: 0.48; rating input score 37; 37th percentile among comparable filings
  • Officer compensation ratio: 2.4%; rating input score 48; 48th percentile among comparable filings

Growth

  • Program expense growth: -0.6% per year; rating input score 0; 6th percentile among comparable filings
  • Revenue growth: 1.3% per year; rating input score 100; 10th percentile among comparable filings
  • Asset growth: 2.3% per year; rating input score 100; 17th percentile among comparable filings

Details

  • What they do: 12 programs and campaigns described on the official site · 7 operating locations identified
  • Where the money goes: 89.3% of revenue deployed · 91.1% of spending went to programs
  • Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $63.4M in reported program spending
  • Leadership: top reported pay $238K · 21 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 33 of 33 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 16 annual filings from 2009 to 2024
  • Money network: 20 filed money-flow records
  • Related organizations: 14 filed related-organization links