Mystic Valley Elder Services
Overview
Mission
Our mission is to support the right of older adults and adults with disabilities to live independently with dignity in a setting of their choice by providing them and their caregivers with information, advice and access to quality services and resources. Our core values: Empowering people by providing quality choices. Celebrating 50 years of helping older adults to live independently and with dignity, Mystic Valley Elder Services is a non-profit agency located in Malden, Mass., that provides essential home- and community-based care and resources to older adults, people with disabilities, and caregivers who reside in Chelsea, Everett, Malden, Medford, Melrose, North Reading, Reading, Revere, Stoneham, Wakefield and Winthrop, regardless of their income level. Agency services include but are not limited to: coordination of home care services, transportation, Meals on Wheels, and...
What it reported doing in 2024
The enhanced community options program provides case management and community-based services to elders financially eligible for home care, financially ineligible for medicaid, and in immediate risk of nursing home placement. The program provided services to 8,354 publicly sponsored clients in fy2025.
Operating model
- Revenue model
- Donor-supported. 82% of the money available for current operations came from contributions.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 042562646
- IRS 990 coverage
- 2013–2024
- Website reviewed
- Jun 2026
- Forms available
- Form 990 2024
- Headquarters
- Malden, MA, USA
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and available reserves provide a limited financial cushion.
Rating breakdown
- Financial Efficiency: 96
- Transparency & Controls: 75
- Accountability: 92
- Sustainability: 31
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 95.9%; rating input score 96
- Program expense ratio: 96.7%; rating input score 97
- Fundraising efficiency: $301.82 raised per $1 spent on fundraising; rating input score 92; 92nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 94.7%; rating input score 95; 39th percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Foreign activity oversight: Limited
- Grant itemization coverage: 95.2%; rating input score 95; 27th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: 1 of 8 controls in place; rating input score 12
- Public policy transparency: 2 of 7 controls in place; rating input score 29
- Public financial transparency: 2 of 5 controls in place; rating input score 40
- Impact reporting controls: 1 of 7 controls in place; rating input score 14
- Public relationship transparency: No; rating input score 0
Accountability
- Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Public governance controls: 1 of 4 controls in place; rating input score 25
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 1%; rating input score 37; 37th percentile among comparable filings
- Operating reserve ratio: 0.37; rating input score 12; 12th percentile among comparable filings
- Liabilities to assets ratio: 0.6; rating input score 28; 28th percentile among comparable filings
- Officer compensation ratio: 1.8%; rating input score 60; 60th percentile among comparable filings
Growth
- Program expense growth: 10.1% per year; rating input score 100; 74th percentile among comparable filings
- Revenue growth: 9.9% per year; rating input score 100; 76th percentile among comparable filings
- Asset growth: 12.5% per year; rating input score 100; 79th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 95.9% of revenue deployed · 96.7% of spending went to programs
- Governance: 13 of 13 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $128.2M in reported program spending
- Leadership: top reported pay $296K · 32 people listed · 4 of 6 pay-setting controls reported
- Consistency: 37 of 39 current checks pass · 2 findings to review
- Schedules: 8 filed schedules · includes major donors, grants, and executive pay
- Filing history: 12 annual filings from 2013 to 2024
- Money network: 22 filed money-flow records
- Related organizations: 10 filed related-organization links