ESWA (Elder Services of Worcester Area, Incorporated)

Overview

Mission

And Leadership Our Mission To provide eligible clients with a range of services which will enhance their quality of life and allow them to live as independently as possible in dignity and respect. Any services which can further these ends may be provided directly, by contract or by referrals. Our Mission To provide eligible clients with a range of services which will enhance their quality of life and allow them to live as independently as possible in dignity and respect. Our Leadership.

What it reported doing in 2024

Other fiscal year 2024 program services included: enhanced community options program, clinical assessment, congregate housing, protective services, community choices, money management, caregiver coalition, geriatric mental health, senior care organizations, personal care attendant, crisis intervention, options counseling, and care transitions.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The nonprofit carried out 100% of its reported program work directly.

Nonprofit profile at a glance

EIN
042545221
IRS 990 coverage
2013–2024
Website reviewed
Jun 2026
Forms available
Form 990 2024
Headquarters
Worcester, MA, USA
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Health

Official website

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The verdict

STRONG - A large share of available resources goes toward mission work and most voting board members are independent. The website gives limited detail about important organizational relationships and the filing reports few safeguards for setting executive pay.

Rating breakdown

  • Financial Efficiency: 92
  • Transparency & Controls: 60
  • Accountability: 97
  • Sustainability: 48
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90.6%; rating input score 91
  • Program expense ratio: 95%; rating input score 95
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited
  • Public monitoring controls: 0 of 8 controls in place; rating input score 0
  • Public policy transparency: 1 of 7 controls in place; rating input score 14
  • Public financial transparency: 1 of 5 controls in place; rating input score 20
  • Impact reporting controls: 3 of 7 controls in place; rating input score 43
  • Public relationship transparency: No; rating input score 0

Accountability

  • Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
  • Public governance controls: 3 of 4 controls in place; rating input score 75
  • Zakat policy transparency: Limited

Sustainability

  • Operating margin: 4.8%; rating input score 56; 56th percentile among comparable filings
  • Operating reserve ratio: 0.68; rating input score 26; 26th percentile among comparable filings
  • Liabilities to assets ratio: 0.35; rating input score 50; 50th percentile among comparable filings
  • Officer compensation ratio: 1.4%; rating input score 67; 67th percentile among comparable filings

Growth

  • Program expense growth: 4.9% per year; rating input score 100; 40th percentile among comparable filings
  • Revenue growth: 5% per year; rating input score 100; 43rd percentile among comparable filings
  • Asset growth: 12% per year; rating input score 100; 78th percentile among comparable filings

Details

  • What they do: 1 operating location identified
  • Where the money goes: 90.6% of revenue deployed · 95% of spending went to programs
  • Governance: 22 of 22 board members independent · 8 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $45.9M in reported program spending
  • Leadership: top reported pay $198K · 31 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 32 of 32 current checks pass
  • Schedules: 4 filed schedules · includes executive pay
  • Filing history: 12 annual filings from 2013 to 2024
  • Money network: 5 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.