AgeSpan
Overview
Mission
AgeSpan is a private, nonprofit organization that has been serving communities since 1974. We help older adults, people of all abilities, and caregivers find practical support to live safely and independently at home and in the community, including services like home-delivered meals, home care, and care coordination. It is a Massachusetts Aging Services Access Point (ASAP), an Area Agency on Aging (AAA), and designated Protective Services Provider. Our Mission** : To ensure everyone’s choice to lead fulfilling lives as they age.
What it reported doing in 2024
Choices: the community choice program allows older adults who are on masshealth to receive expanded care at home, which can delay or prevent imminent placement in a long-term care facility. Eligibility for the community choice program is based on the following criteria - age 60 or older; approved for masshealth standard benefits; meet the clinical criteria for enrollment in the home and community based services (hcbs) waiver; be at imminent risk of nursing home placement because of serious health conditions and/or the inability to manage daily care. A care manager and nurse from agespan will conduct a needs assessment to determine eligibility. They will then work with the consumer and his/her family members to determine a plan of care, coordinate all services received by the consumer, conduct reassessment visits, and offer ongoing care management.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The nonprofit carried out 99% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 042545136
- IRS 990 coverage
- 2010–2024
- Website reviewed
- Jul 2026
- Forms available
- Form 990 2024
- Headquarters
- Lawrence, MA, United States
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and the website gives limited detail about important organizational relationships.
Rating breakdown
- Financial Efficiency: 92
- Transparency & Controls: 66
- Accountability: 90
- Sustainability: 40
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 91.5%; rating input score 91
- Program expense ratio: 94%; rating input score 94
- Fundraising efficiency: $166.03 raised per $1 spent on fundraising; rating input score 89; 89th percentile among comparable filings
Transparency & Controls
- Consistency checks: 94.4%; rating input score 94; 36th percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Foreign activity oversight: Limited
- Grant itemization coverage: 94.3%; rating input score 94; 26th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: 0 of 8 controls in place; rating input score 0
- Public policy transparency: 1 of 7 controls in place; rating input score 14
- Public financial transparency: 1 of 5 controls in place; rating input score 20
- Impact reporting controls: 2 of 7 controls in place; rating input score 29
- Public relationship transparency: No; rating input score 0
Accountability
- Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Public governance controls: 2 of 4 controls in place; rating input score 50
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 3%; rating input score 47; 47th percentile among comparable filings
- Operating reserve ratio: 0.59; rating input score 22; 22nd percentile among comparable filings
- Liabilities to assets ratio: 0.5; rating input score 35; 35th percentile among comparable filings
- Officer compensation ratio: 1.4%; rating input score 66; 66th percentile among comparable filings
Growth
- Program expense growth: 9.1% per year; rating input score 100; 70th percentile among comparable filings
- Revenue growth: 9.1% per year; rating input score 100; 73rd percentile among comparable filings
- Asset growth: 14.4% per year; rating input score 100; 84th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 91.5% of revenue deployed · 94% of spending went to programs
- Governance: 16 of 16 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $130.2M in reported program spending
- Leadership: top reported pay $342K · 26 people listed · 2 of 6 pay-setting controls reported
- Consistency: 39 of 40 current checks pass · 1 finding to review
- Schedules: 10 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 annual filings from 2010 to 2024
- Money network: 21 filed money-flow records
- Related organizations: 12 filed related-organization links