Servicenet Inc
Overview
Mission
We provide people with effective support, treatments, and strategies so they may live their lives to the fullest.
What it reported doing in 2024
Shelter and housing services - support for families and individuals who are homeless, at risk of homelessness or who have previously been homeless. Our network of drop-in centers and housing options provides a range of services that promote and assist.
Operating model
- Revenue model
- Donor-supported. 86% of the money available for current operations came from contributions.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 042526194
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Headquarters
- Northampton, MA, USA
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Health
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for setting executive pay and available reserves provide a limited financial cushion.
Rating breakdown
- Financial Efficiency: 83
- Transparency & Controls: 76
- Accountability: 90
- Sustainability: 57
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 79.3%; rating input score 79
- Program expense ratio: 89%; rating input score 89
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 94.4%; rating input score 94; 36th percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: Limited
- Public policy transparency: Limited
- Public financial transparency: Limited
- Impact reporting controls: Limited
- Public relationship transparency: Limited
Accountability
- Independent voting board: 90.9%; rating input score 91; 37th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Public governance controls: Limited
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 11%; rating input score 75; 75th percentile among comparable filings
- Operating reserve ratio: 0.85; rating input score 33; 33rd percentile among comparable filings
- Liabilities to assets ratio: 0.46; rating input score 39; 39th percentile among comparable filings
- Officer compensation ratio: 1.5%; rating input score 66; 66th percentile among comparable filings
Growth
- Program expense growth: 8.1% per year; rating input score 100; 64th percentile among comparable filings
- Revenue growth: 8.3% per year; rating input score 100; 69th percentile among comparable filings
- Asset growth: 11.6% per year; rating input score 100; 77th percentile among comparable filings
Details
- Where the money goes: 79.3% of revenue deployed · 89% of spending went to programs
- Governance: 10 of 11 board members independent · 8 of 9 filing controls reported
- Programs: 6 filed program accomplishments · $119.1M in reported program spending
- Leadership: top reported pay $330K · 21 people listed · 2 of 6 pay-setting controls reported
- Consistency: 26 of 27 current checks pass · 1 finding to review
- Schedules: 9 filed schedules · includes major donors and executive pay
- Filing history: 16 annual filings from 2009 to 2024
- Money network: 9 filed money-flow records
- Related organizations: 5 filed related-organization links