Fenway Health

Overview

Mission

Rooted in the LGBTQIA+ community and racial justice, Fenway Health provides and advocates for compassionate, equitable healthcare, research, and education—empowering people from all walks of life to live, love, and thrive freely. Fenway Health’s Mission, Vision, and Values reflect what we’ve learned and what we hope to achieve. Our priorities are to support our team, protect our mission, and expand care for those too often left behind. No organization succeeds alone, and that’s especially true for Fenway. Everything we do—care, research, education, advocacy—is grounded in our mission. And none of it happens without you. Your support and partnership makes our work possible. Together, we advance. Together, we heal. Together, we rise.

What it reported doing in 2024

Medical & pharmacy services - at fenway health, we believe that health care is a right, not a privilege. In every department, our staff is dedicated to meeting the needs of everyone who walks through our doors through integrated personal and compassionate care, regardless of their ability to pay. We offer a wide range of ever-growing services for the entire family within our clinical divisions, including medical, pharmacy, behavioral health, dental, vision, HIV/sti screening, women's health, transgender health, alternative insemination and obstetrics and the violence recovery program. Our care and services are available at three boston locations. Fenway health is affiliated with beth israel deaconess medical center and all physicians hold faculty appointments at harvard medical school. We are accredited by the joint commission on accreditation of healthcare organizations.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

Nonprofit profile at a glance

EIN
042510564
IRS 990 coverage
2009–2024
Official website data refreshed
Aug 2026
Forms available
Form 990 2024, Form 990-T 2024
Headquarters
Boston, MA, United States
Phone
617.267.0900
Rating
90
Verdict
STRONG
Rating confidence
Standard
Sector
Health Treatment Facilities, Primarily Outpatient

Official website

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and reported officer compensation is a large share of total spending, which may reflect staffing concentration.

Rating breakdown

  • Financial Efficiency: 80
  • Transparency & Controls: 100
  • Accountability: 100
  • Sustainability: 62
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 79.7%; rating input score 80
  • Program expense ratio: 80.3%; rating input score 80
  • Fundraising efficiency: $66.16 raised per $1 spent on fundraising; rating input score 79; 79th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 6 of 6 controls in place; rating input score 100
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 15.9%; rating input score 83; 83rd percentile among comparable filings
  • Total-asset coverage ratio: 1.12; rating input score 43; 43rd percentile among comparable filings
  • Liabilities to assets ratio: 0.35; rating input score 50; 50th percentile among comparable filings
  • Officer compensation ratio: 2.9%; rating input score 40; 40th percentile among comparable filings

Growth

  • Program expense growth: 3.3% per year; rating input score 100; 25th percentile among comparable filings
  • Revenue growth: 6.2% per year; rating input score 100; 54th percentile among comparable filings
  • Asset growth: 5.8% per year; rating input score 100; 43rd percentile among comparable filings

Details

  • What they do: 8 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 79.7% of revenue deployed · 80.3% of spending went to programs
  • Governance: 18 of 18 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $76.5M in reported program spending
  • Leadership: top reported pay $508K · 28 people listed · 6 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $8.4M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 8 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 16 annual filings from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Leadership & pay

28 people listed

Highest reported compensation

  • JORDINA SHANKS (CEO): $507,948 total reported compensation
  • PAYAL SRINIVASA (MED. DIR. SEXUAL & REPRODUCTIVE HEALTH): $371,779 total reported compensation
  • AMI MULTANI (DIR. INFECTIOUS DISEASES, HIV, & ANAL DYSPLASIA): $366,727 total reported compensation

Source: IRS Form 990. Selected filing: FY2024.