Holyoke Health Center Inc
Overview
Mission
Our Mission, Vision & Values Our Mission _To provide quality comprehensive health care for our communities._. _To provide quality comprehensive health care for our communities._ Our Vision. _To provide quality comprehensive health care for our communities._ Our Vision _Compassionate, Community-Centered, Quality Healthcare for All!_. Community health center with a legacy of success and deeply rooted in our communities for over 50 years, with our communities and staff to actively respond to their needs. This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
What it reported doing in 2024
Holyoke health center inc. Has an on-site full service pharmacy and is committed to helping its patients get the medications they need the organization is able to purchase prescription medications at a discount through special funding from the federal government and use these savings to support a variety of patient and prescription programs. The on-site, state of the art, community pharmacy, fills approximately 6,600 prescriptions per week, is owned and operated by holyoke health center and is an integral part of all services offered in the holyoke health center medical home. Both clinical and dispensing pharmacy staff are active in health center committees that work to continuously improve holyoke health center's quality, patient centered programming.
Operating model
- Revenue model
- Earned-program. 82% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 99% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 042492730
- IRS 990 coverage
- 2009–2024
- Website reviewed
- Jun 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Headquarters
- Holyoke, MA, USA
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some related-organization disclosures are missing and available reserves provide a limited financial cushion.
Rating breakdown
- Financial Efficiency: 80
- Transparency & Controls: 79
- Accountability: 90
- Sustainability: 42
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 78.8%; rating input score 79
- Program expense ratio: 83.3%; rating input score 83
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 94.1%; rating input score 94; 32nd percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: No; rating input score 0
- Public monitoring controls: 0 of 8 controls in place; rating input score 0
- Public policy transparency: 1 of 7 controls in place; rating input score 14
- Public financial transparency: 2 of 5 controls in place; rating input score 40
- Impact reporting controls: 2 of 7 controls in place; rating input score 29
- Public relationship transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Public governance controls: 2 of 4 controls in place; rating input score 50
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 4.6%; rating input score 55; 55th percentile among comparable filings
- Operating reserve ratio: 0.64; rating input score 24; 24th percentile among comparable filings
- Liabilities to assets ratio: 0.35; rating input score 50; 50th percentile among comparable filings
- Officer compensation ratio: 3.7%; rating input score 29; 29th percentile among comparable filings
Growth
- Program expense growth: 5.6% per year; rating input score 100; 46th percentile among comparable filings
- Revenue growth: 7.5% per year; rating input score 100; 63rd percentile among comparable filings
- Asset growth: 6.6% per year; rating input score 100; 49th percentile among comparable filings
Details
- What they do: 2 programs and campaigns described on the official site · 2 operating locations identified
- Where the money goes: 78.8% of revenue deployed · 83.3% of spending went to programs
- Governance: 11 of 11 board members independent · 8 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $57.9M in reported program spending
- Leadership: top reported pay $366K · 23 people listed · 5 of 6 pay-setting controls reported
- Consistency: 35 of 36 current checks pass · 1 finding to review
- Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 16 annual filings from 2009 to 2024
- Money network: 12 filed money-flow records
- Related organizations: 3 filed related-organization links