RCAP Solutions

Overview

Mission

To foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live. Alyssa Glennon joined RCAP Solutions in 2009, as an entry level accountant while completing her bachelor’s degree. After 18 months, she was promoted to Manager of Finance and Program Audit and began managing staff. Alyssa has quickly risen through the ranks of a complex department in this multifaceted organization. Alyssa brings a strong level of professionalism, management and organizational skills to the organization, providing strong support to the finance department and a focus on the mission and programs which support our clients. Alyssa holds a MBA from Fitchburg State University and a Bachelors Degree in Business Administration with a concentration in Accounting from Worcester State U.

What it reported doing in 2024

Client resources - the client resources division works with eligible affordable housing, homelessness prevention, and family unification and self-sufficiency services. These services include housing assistance payments for low income tenants, transitional housing and assistance for the homeless or those fleeing domestic violence, landlord tenant mediation, and training and support for property owners and first time homeowners.

Operating model

Revenue model
Donor-supported. 99% of the money available for current operations came from contributions.
Distribution model
Grant intermediary. The nonprofit sent 86% of its reported program spending out as grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

Nonprofit profile at a glance

EIN
042454675
IRS 990 coverage
2009–2024
Website reviewed
Jul 2026
Forms available
Form 990 2024
Headquarters
Worcester, MA, USA
Rating
87
Verdict
STRONG
Rating confidence
Moderate

Official website

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The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and available reserves provide a limited financial cushion.

Rating breakdown

  • Financial Efficiency: 94
  • Transparency & Controls: 83
  • Accountability: 88
  • Sustainability: 29
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 94.4%; rating input score 94
  • Program expense ratio: 95.4%; rating input score 95
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100
  • Public monitoring controls: 0 of 8 controls in place; rating input score 0
  • Public policy transparency: 0 of 7 controls in place; rating input score 0
  • Public financial transparency: 1 of 5 controls in place; rating input score 20
  • Impact reporting controls: 2 of 7 controls in place; rating input score 29
  • Public relationship transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
  • Public governance controls: 1 of 4 controls in place; rating input score 25
  • Zakat policy transparency: Limited

Sustainability

  • Operating margin: 1%; rating input score 37; 37th percentile among comparable filings
  • Operating reserve ratio: 0.17; rating input score 5; 5th percentile among comparable filings
  • Liabilities to assets ratio: 0.67; rating input score 23; 23rd percentile among comparable filings
  • Officer compensation ratio: 1.6%; rating input score 64; 64th percentile among comparable filings

Growth

  • Program expense growth: 10.6% per year; rating input score 100; 76th percentile among comparable filings
  • Revenue growth: 8.4% per year; rating input score 100; 69th percentile among comparable filings
  • Asset growth: 9% per year; rating input score 100; 64th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 94.4% of revenue deployed · 95.4% of spending went to programs
  • Governance: 9 of 9 board members independent · 8 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $74.4M in reported program spending
  • Leadership: top reported pay $273K · 17 people listed · 5 of 6 pay-setting controls reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 16 annual filings from 2009 to 2024
  • Money network: 7 filed money-flow records
  • Related organizations: 10 filed related-organization links