Making Opportunity Count

What it reported doing in 2023

Community services provided include the following: teen & youth services: moc supports the school-aged youth and teens of the north central community by offering services that foster positive youth development. Our services include after-school and summer camp programs aimed at engaging at-risk youth in activities that enhance both academic performance and social- emotional well-being. Additionally, our youth innovation center focuses on workforce development in multi-media and art, allowing teens to explore various interests and potential career paths. We also offer bystander intervention and peer mentorship programs, which work together to support both in-school and out-of-school efforts to cultivate healthy relationships and further encourage positive youth development. Career readiness initiatives connect teens to opportunities and link them with local employers. Workforce development services: moc's workforce development services are dedicated to enhancing the employability of those who are unemployed or underemployed in our community. We focus on skill development, career preparedness, and building stronger links to employers to achieve sustained employment. We offer several youth work programs, especially during the summer when demand is higher. For adults, our secure jobs connect program assists those who are homeless or at the brink of homelessness, guiding them towards self- sufficiency and independence through tailored training, case management, and job placement. All our career readiness initiatives emphasize soft skills, occupation-specific training, job coaching, and supportive services to overcome obstacles to stable employment. Housing services: moc provides a continuum of housing support for individuals and families experiencing or at risk of homelessness. Our prevention and diversion services work to keep families housed or help them avoid entering the shelter system. For those in shelter, our re-housing and stabilization services focus on securing and maintaining permanent housing. We also operate congregate family shelters across the region and provide supportive housing for families with disabilities who are homeless or at imminent risk. In partnership with internal programs and community organizations, we ensure families receive wraparound support that promotes long-term stability in health, education, and employment. As part of our broader commitment to housing access, moc actively supports the development and preservation of safe, affordable housing throughout north central Massachusetts. Family & parent services: at moc's family resource center, we offer a wide range of support services and advocacy tailored for parents and caregivers. Our programs focus on enhancing parenting skills, strengthening parent-child relationships, and building social connections. Through evidence-based models like parents as teachers and community-driven initiatives such as our coordinated family and community engagement (cfce) program, families gain access to developmental education, school readiness activities, and social enrichment opportunities. In addition, our first steps together parent recovery program connects parents with essential resources, support groups, and peer specialists to support their journey through recovery and parenthood. Emergency services: moc is committed to supporting the well-being of individuals and families in north central ma, especially during challenging financial times. Recognizing the strain that unexpected expenses or life changes can bring, our team provides essential assistance to those in need. Among our core services are provisions for rent and utility payments, ensuring that residents can maintain a stable living environment. In addition, we connect individuals with resources to address other pressing basic needs, such as food and clothing. Care AIDS services: we offer comprehensive case management to enhance medical care for HIV+ clients. This includes peer support, medical transpo

Financial Efficiency

• Mission deployment rate: 87.6%; rating input score 88
• Program expense ratio: 93%; rating input score 93
• Fundraising efficiency: $2,814.72 raised per $1 spent on fundraising; rating input score 98; 98th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited
• Public monitoring controls: 0 of 8 controls in place; rating input score 0
• Public policy transparency: 1 of 7 controls in place; rating input score 14
• Public financial transparency: 0 of 5 controls in place; rating input score 0
• Impact reporting controls: 0 of 7 controls in place; rating input score 0
• Public relationship transparency: No; rating input score 0

Accountability

• Independent voting board: 100%; rating input score 100; 78th percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
• Public governance controls: 0 of 4 controls in place; rating input score 0
• Zakat policy transparency: Limited

Sustainability

• Operating margin: 5.8%; rating input score 63; 63rd percentile among comparable filings
• Operating reserve ratio: 0.77; rating input score 31; 31st percentile among comparable filings
• Liabilities to assets ratio: 0.81; rating input score 17; 17th percentile among comparable filings
• Officer compensation ratio: 1.4%; rating input score 66; 66th percentile among comparable filings

Growth

• Program expense growth: 16.6% per year; rating input score 100; 89th percentile among comparable filings
• Revenue growth: 12% per year; rating input score 100; 83rd percentile among comparable filings
• Asset growth: 19.4% per year; rating input score 100; 91st percentile among comparable filings