North Suffolk Community Services

What it reported doing in 2024

Department of mental health adult community clinical services (accs) program assists more than 500 adults with serious mental illness who have been referred by the department of mental health and are in need of support for their recovery efforts. The program is based on the principles of psychiatric rehabilitation, person-centered planning and the belief that recovery is possible. The persons served may live in their own apartments or in north suffolk owned and leased properties. Each person served works with a team of support specialists who help in the development of an individualized action plan that addresses life goals. The program has specialists in the areas of employment, housing, substance abuse and peer support to support people in their own recovery journey. The accs specialty teams include deaf services and teams working with chinese, vietnamese and cambodian communities. The teams also have registered nurses to address medical concerns and psychiatry to address mental health issues. The intensity and frequency of services is flexible to ensure that supports are available to meet person's served changing needs. The program served 588 unduplicated clients for 173,783 units of service. A unit of service consists of one day. The above noted revenue does not include contract and grant funding.

Financial Efficiency

• Mission deployment rate: 88.3%; rating input score 88
• Program expense ratio: 89.2%; rating input score 89
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100
• Public monitoring controls: 2 of 8 controls in place; rating input score 25
• Public policy transparency: 4 of 7 controls in place; rating input score 57
• Public financial transparency: 1 of 5 controls in place; rating input score 20
• Impact reporting controls: 1 of 7 controls in place; rating input score 14
• Public relationship transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 76th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
• Public governance controls: 1 of 4 controls in place; rating input score 25
• Zakat policy transparency: Limited

Sustainability

• Operating margin: 1.1%; rating input score 37; 37th percentile among comparable filings
• Operating reserve ratio: 0.52; rating input score 19; 19th percentile among comparable filings
• Liabilities to assets ratio: 0.41; rating input score 43; 43rd percentile among comparable filings
• Officer compensation ratio: 3.2%; rating input score 35; 35th percentile among comparable filings

Growth

• Program expense growth: 5.7% per year; rating input score 100; 47th percentile among comparable filings
• Revenue growth: 5.1% per year; rating input score 100; 44th percentile among comparable filings
• Asset growth: 7.8% per year; rating input score 100; 57th percentile among comparable filings