Deaconess Abundant Life Communities

Overview

Mission

To provide high quality and highly-valued care that exceeds the expectations of those we serve.

What it reported doing in 2024

New england deaconess association (neda) cares compassionately for staff, residents, volunteers and families. Neda knows that if one continues to stay intellectually challenged, physically active, socially connected, and spiritually enriched in whatever way that provides meaning to an individual, that one can age well. Though there are many challenges along the pathway of the aging process, neda believes that by providing supportive services in all of these areas, the later years of life will be more fulfilling and enriching.neda's current strategy is providing care and services to older adults in residential settings. Just as the original deaconesses made a difference in the lives of those they served, neda continues to work to enhance and improve the quality of life for its residents, their families and their communities.the new england deaconess association core values statement was developed through the input of staff, residents, families, corporators, and the board of directors. It defines what the organization stands for and why it exists. At all levels of the organization the core value statement (below) is used to guide the choices and decisions it makes.deaconess abundant life cares compassionately for our residents, staff, volunteers, and their families while sharing abundant life with an attitude of joy, hope, and commitment; reaching out to our community with a holistic focus on body, mind, and spirit in an environment which leads to continued excellence and financial strength as we strive for new and innovative ways to better serve older adults.neda's current operations provide services and facilities that meet the changing needs of older adults. Neda strives to achieve the highest standards of excellence and leadership as it enriches and enhances the quality of life for those within neda's care. Neda's commitment to assisting older adults also goes beyond the residential settings to include seminars and speaking engagements to help community groups and agencies, as well as churches, to better care for their constituents. Neda presently operates in four locations. Occupancy for 2024 at rivercrest was 89%, the gardens 97%, and independent living 96%.

Operating model

Revenue model
Earned-program. 85% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The nonprofit carried out 100% of its reported program work directly.

Nonprofit profile at a glance

EIN
042104763
IRS 990 coverage
2010–2024
Website reviewed
Jul 2026
Forms available
Form 990 2024
Headquarters
Concord, MA, US
Rating
73
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Health

Official website

Request a diligence report

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing does not identify recipients for some grant dollars and the filing reports few safeguards for setting executive pay.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 61
  • Accountability: 87
  • Sustainability: 62
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 68.5%; rating input score 69
  • Program expense ratio: 82.3%; rating input score 82
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 24th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 34.3%; rating input score 34; 8th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited
  • Public monitoring controls: 0 of 8 controls in place; rating input score 0
  • Public policy transparency: 0 of 7 controls in place; rating input score 0
  • Public financial transparency: 0 of 5 controls in place; rating input score 0
  • Impact reporting controls: 0 of 7 controls in place; rating input score 0
  • Public relationship transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 87.5%; rating input score 88; 32nd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
  • Public governance controls: 2 of 5 controls in place; rating input score 40
  • Zakat policy transparency: Limited

Sustainability

  • Operating margin: 13.6%; rating input score 80; 80th percentile among comparable filings
  • Operating reserve ratio: 3.15; rating input score 76; 76th percentile among comparable filings
  • Liabilities to assets ratio: 1.1; rating input score 4; 4th percentile among comparable filings
  • Officer compensation ratio: 4.9%; rating input score 17; 17th percentile among comparable filings

Growth

  • Program expense growth: 6.8% per year; rating input score 100; 56th percentile among comparable filings
  • Revenue growth: 6.3% per year; rating input score 100; 55th percentile among comparable filings
  • Asset growth: 0.7% per year; rating input score 100; 9th percentile among comparable filings

Details

  • What they do: 2 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 68.5% of revenue deployed · 82.3% of spending went to programs
  • Governance: 14 of 16 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $42.1M in reported program spending
  • Leadership: top reported pay $461K · 26 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 34 of 35 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 annual filings from 2010 to 2024
  • Money network: 12 filed money-flow records
  • Related organizations: 4 filed related-organization links