YWCA of Western Massachusetts

Legal name: Young Women's Christian Association of Western Massachusetts Inc

Overview

Mission

The YWCA of Western Massachusetts exists to fulfill its mission of eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. The YWCA of Western Massachusetts is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. Who We Are. Founded in 1868, the YWCA of Western Massachusetts has served our region for more than 155 years, guided by its founding principle to provide shelter, support services, and tools for self-sufficiency for women and girls in our community. Today, the YWCA of Western Massachusetts is one of the largest of the 198 local YW Associations in the United States, providing support to nearly 12,000 individuals annually. The YW exists to fulfill its mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Expansive offerings The...

What it reported doing in 2024

Community-based programs: services include individual, group and parental counseling for children aged 3 to 18 who witness or have been exposed to domestic violence, sexual assault, or gun violence; individual and group counseling for women who are survivors of domestic violence; individual counseling for women who are survivors of sexual assault; individual and group counseling for adult and teen survivors of human trafficking; safety planning for survivors of domestic violence, sexual assault, stalking and human trafficking; court advocacy for survivors of domestic violence who need to obtain a 209a restraining order and/or a 258e anti-harassment order; provide a safe place for court-ordered supervised visitation services with the non-custodial parent for survivors of domestic violence and their children in various locations within hampden and hampshire county; assist survivors of domesticviolence in connecting them with housing resources including small subsidies, housing searches, obtaining permanent housing and/or immediate shelter. (estimated people served within these programs is 3,390)

Operating model

Revenue model
Earned-program. 85% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

Nonprofit profile at a glance

EIN
042103858
IRS 990 coverage
2009–2024
Official website data refreshed
Aug 2026
Forms available
Form 990 2024
Headquarters
Springfield, MA, USA
Phone
(413) 732-3121
Rating
77
Verdict
SUPPORTED
Rating confidence
Standard
Sector
Young Men's or Women's Associations
Affiliation
Christianity

Official website

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and some filed totals do not add up.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 75
  • Accountability: 95
  • Sustainability: 64
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 62.6%; rating input score 63
  • Program expense ratio: 75.1%; rating input score 75
  • Fundraising efficiency: $79.24 raised per $1 spent on fundraising; rating input score 84; 84th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 17th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 11.2%; rating input score 65; 65th percentile among comparable filings
  • Total-asset coverage ratio: 2.76; rating input score 71; 71st percentile among comparable filings
  • Liabilities to assets ratio: 0.14; rating input score 51; 51st percentile among comparable filings
  • Officer compensation ratio: 4.6%; rating input score 56; 56th percentile among comparable filings

Growth

  • Program expense growth: 3.4% per year; rating input score 100; 30th percentile among comparable filings
  • Revenue growth: 2.5% per year; rating input score 100; 23rd percentile among comparable filings
  • Asset growth: 2% per year; rating input score 100; 19th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 62.6% of revenue deployed · 75.1% of spending went to programs
  • Governance: 11 of 11 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $5.8M in reported program spending
  • Leadership: top reported pay $229K · 13 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 30 of 31 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 15 annual filings from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Leadership & pay

13 people listed

Highest reported compensation

  • ELIZABETH DINEEN (EXECUTIVE DIRECTOR): $229,289 total reported compensation
  • DALILA CARDONA (CHIEF OPERATING OFFICER): $126,610 total reported compensation

Source: IRS Form 990. Selected filing: FY2024.