Umass Memorial Health - Milford Regional Medical Center Inc

What it reported doing in 2023

A full-service, community and regional teaching hospital, Milford Regional is a 148-bed, nonprofit, acute-care facility serving a region of 20-plus towns in central Massachusetts. With over 300 primary care and specialty physicians on the medical staff, our physicians are skilled in the most advanced procedures and technology, and provide personalized patient care in a warm and caring environment. Many hold teaching appointments at New England's finest medical schools preparing the doctors of tomorrow. In FY2024, Milford Regional provided over 60,000 visits in its 52-bed emergency department. In addition, Milford Regional treats 683 patients in its 10-bed ICU. Furthermore, patients benefit from our patient care center which includes eight state-of-the-art operating suites, consolidated surgical services (including admitting and pre-admission testing) and medical/surgical floors with private rooms, many with advanced patient monitoring capabilities. Our fourth floor houses 15 private rooms designed for the needs of cancer and palliative care patients. Our Maternity Center offers home-like LDRP (labor, delivery, recovery, postpartum) rooms, as well as a new 1B Continuing Care Nursery that accommodates the extra care, comfort and needs of late preterm babies at 35 weeks and beyond, as well as those with health issues. Milford Regional's partnerships with world leaders in healthcare include our 54,000 square foot Cancer Center which provides comprehensive cancer services (including radiation therapy) with Dana-Farber/Brigham and Women's Cancer Center, as well as strong partnerships with Brigham and Women's Hospital, Boston Children's Hospital and UMass Memorial Health Care.

Financial Efficiency

• Mission deployment rate: 87.8%; rating input score 88
• Program expense ratio: 85.1%; rating input score 85
• Fundraising efficiency: $1.43 raised per $1 spent on fundraising; rating input score 3; 3rd percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited
• Public monitoring controls: Limited
• Public policy transparency: Limited
• Public financial transparency: Limited
• Impact reporting controls: Limited
• Public relationship transparency: Limited

Accountability

• Independent voting board: 60%; rating input score 60; 16th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
• Public governance controls: Limited
• Zakat policy transparency: Limited

Sustainability

• Operating margin: -3%; rating input score 19; 19th percentile among comparable filings
• Operating reserve ratio: 0.79; rating input score 31; 31st percentile among comparable filings
• Liabilities to assets ratio: 0.68; rating input score 24; 24th percentile among comparable filings
• Officer compensation ratio: 1.5%; rating input score 64; 64th percentile among comparable filings

Growth

• Program expense growth: 5% per year; rating input score 100; 42nd percentile among comparable filings
• Revenue growth: 3.3% per year; rating input score 100; 27th percentile among comparable filings
• Asset growth: 2% per year; rating input score 100; 15th percentile among comparable filings