Tufts Medicine
Overview
Mission
Your heart matters to us, and we’re here to take care of it with kindness and the most advanced treatments available. Did you know that almost half of Americans have heart problems? Don’t worry—we’re here to help. Whether you need tips to stay heart healthy or advanced care like heart transplants or minimally invasive procedures, we’re ready to give you the support you need to live your best life. Request an appointment Nurse Practitioner, Natalie Bonvie-Hill, listening to patient's heart with a stethoscope during a cardiovascular appointment at Tufts Medical Center.
What it reported doing in 2023
Lowell general hospital's primary service area ("psa") is comprised of the following nine communities: billerica, chelmsford, dracut, dunstable, lowell, tewksbury, tyngsboro and westford, Massachusetts, and pelham, New Hampshire, with a total of approximately 291,000 residents. The hospital's secondary service area ("ssa") has a population of almost 340,000 and includes the surrounding municipalities of andover, carlisle, groton, lawrence, littleton, methuen, north andover, pepperell and wilmington, Massachusetts, and hollis, hudson and nashua, New Hampshire.the hospital offers the latest technology and a full range of medical, surgical and critical care services for patients, from newborns to seniors. It is currently licensed by the Massachusetts department of public health to operate a total of 434 acute care beds (301 adult medical/surgical, 29 intensive care, 40 pediatric, 26 obstetrical, 10 level iib special care nursery bassinets and 28 well-newborn bassinets).
Operating model
- Revenue model
- Earned-program. 93% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 042103590
- IRS 990 coverage
- 2009–2023
- Website reviewed
- Jun 2026
- Forms available
- Form 990 2023, Form 990-T 2023
- Headquarters
- Lowell, MA, USA
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Hospitals
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and the website gives limited detail about important organizational relationships.
Rating breakdown
- Financial Efficiency: 82
- Transparency & Controls: 74
- Accountability: 91
- Sustainability: 29
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 85.6%; rating input score 86
- Program expense ratio: 82.8%; rating input score 83
- Fundraising efficiency: $21.14 raised per $1 spent on fundraising; rating input score 60; 60th percentile among comparable filings
Transparency & Controls
- Consistency checks: 95%; rating input score 95; 42nd percentile among comparable filings
- Pay-setting controls: 6 of 6 controls in place; rating input score 100
- Foreign activity oversight: Limited
- Grant itemization coverage: 63.7%; rating input score 64; 13th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
- Public monitoring controls: 0 of 8 controls in place; rating input score 0
- Public policy transparency: 0 of 7 controls in place; rating input score 0
- Public financial transparency: 0 of 5 controls in place; rating input score 0
- Impact reporting controls: 0 of 7 controls in place; rating input score 0
- Public relationship transparency: No; rating input score 0
Accountability
- Independent voting board: 93.8%; rating input score 94; 46th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Public governance controls: 2 of 4 controls in place; rating input score 50
- Zakat policy transparency: Limited
Sustainability
- Operating margin: -3.6%; rating input score 18; 18th percentile among comparable filings
- Operating reserve ratio: 0.64; rating input score 25; 25th percentile among comparable filings
- Liabilities to assets ratio: 0.54; rating input score 33; 33rd percentile among comparable filings
- Officer compensation ratio: 0.6%; rating input score 81; 81st percentile among comparable filings
Growth
- Program expense growth: 5.8% per year; rating input score 100; 49th percentile among comparable filings
- Revenue growth: 5.2% per year; rating input score 100; 47th percentile among comparable filings
- Asset growth: 2.6% per year; rating input score 100; 19th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 85.6% of revenue deployed · 82.8% of spending went to programs
- Governance: 15 of 16 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $519.1M in reported program spending
- Leadership: top reported pay $2.1M · 29 people listed · 6 of 6 pay-setting controls reported
- Consistency: 42 of 43 current checks pass · 1 finding to review
- Schedules: 11 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 14 annual filings from 2009 to 2023
- Money network: 11 filed money-flow records
- Related organizations: 63 filed related-organization links