Home Health and Hospice Care

Overview

Mission

Home Health and Hospice Care provides trusted patient centered services that enhance each individual's independence and quality throughout life.

What it reported doing in 2024

Home Health & Hospice Care has been Southern New Hampshire's trusted nonprofit provider of home health, hospice, and palliative care for over 140 years. We deliver skilled, compassionate care for every stage of life-whether recovering at home, managing a serious illness, navigating end-of-life care, or seeking Bereavement Support to help cope with loss. With our dedicated 16 suite Community Hospice House, strong local roots, and a team of staff and volunteers who treat patients like family, we bring excellence, innovation, and guidance to the 25 communities we serve across southern New Hampshire. Generous support from the community allows us to fulfill our mission to care for patients who do not have adequate insurance or resources.

Operating model

Revenue model
Earned-program. 91% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

Nonprofit profile at a glance

EIN
237331452
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Headquarters
Merrimack, NH, USA
Phone
6038822941
Rating
77
Verdict
SUPPORTED
Rating confidence
Standard
Sector
Health - General and Rehabilitative N.E.C.

Official website

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some related-organization disclosures are missing and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 76
  • Accountability: 97
  • Sustainability: 44
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 66.9%; rating input score 67
  • Program expense ratio: 69.3%; rating input score 69
  • Fundraising efficiency: $52.79 raised per $1 spent on fundraising; rating input score 77; 77th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.4%; rating input score 94; 22nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: No; rating input score 0

Accountability

  • Independent voting board: 95.2%; rating input score 95; 28th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1.3%; rating input score 39; 39th percentile among comparable filings
  • Total-asset coverage ratio: 1.14; rating input score 41; 41st percentile among comparable filings
  • Liabilities to assets ratio: 0.08; rating input score 76; 76th percentile among comparable filings
  • Officer compensation ratio: 5.9%; rating input score 43; 43rd percentile among comparable filings

Growth

  • Program expense growth: 0.4% per year; rating input score 100; 12th percentile among comparable filings
  • Revenue growth: 4.1% per year; rating input score 100; 35th percentile among comparable filings
  • Asset growth: 7% per year; rating input score 100; 49th percentile among comparable filings

Details

  • Where the money goes: 66.9% of revenue deployed · 69.3% of spending went to programs
  • Governance: 20 of 21 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $18.1M in reported program spending
  • Leadership: top reported pay $2M · 30 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $4.8M reported
  • Consistency: 36 of 37 current checks pass · 1 finding to review
  • Schedules: 9 filed schedules · includes major donors and executive pay
  • Filing history: 16 annual filings from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Related organizations: 19 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Leadership & pay

30 people listed

Highest reported compensation

  • Bradley Kreick (Former CEO of SolutionHealth): $2,009,281 total reported compensation
  • John E Friberg Esq (Interim CEO, SolutionHealth): $1,200,857 total reported compensation
  • Michael S Turilli (CFO of SolutionHealth): $907,034 total reported compensation

Source: IRS Form 990. Selected filing: FY2024.