Kendal~Crosslands Communities

Legal name: Kendal-crosslands Communities

Overview

Mission

Kendal~Crosslands Communities is a Quaker value-inspired Life Plan community serving older adults in southeastern Pennsylvania. The organization provides a continuum of care including independent living, personal care, skilled nursing, rehabilitation, and home care services across two campuses: Kendal at Longwood and Crosslands. Its mission is to support purposeful living and well-being through person-centered care, environmental stewardship, and a commitment to Lifecare financial security.

What it reported doing in 2024

Kendal home care offers additional services to residents in the kendal-crosslands communities when daily activities become more challenging. Whether residence in apartment, cottage, personal care, or skilled nursing. Our array of services can be provided daily or on an intermittent basis. The program is fee-for-service based, meaning it allows for one-to-one assistance charged at an hourly rate under a separate agreement. The program is licensed by the Pennsylvania department of health and daily oversight of the kendal home care program is managed by the kendal home care manager. For 2024, the total visits were approximately 5,000, services are available 7 days per week; residents can use as little as 15 minutes per day; average utilization is 1.20 hours per day in 2024.

Operating model

Revenue model
Earned-program. 91% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

Nonprofit profile at a glance

EIN
231906212
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Kennett Square, PA, US
Phone
610-388-1441
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Supportive Housing for Older Adults

Official website

Reported finances

Revenue
$74,118,237
Expenses
$67,012,598
Assets
$267,933,664
Liabilities
$153,064,486

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and liabilities are high compared with assets.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 83
  • Accountability: 82
  • Sustainability: 65
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 80%; rating input score 80
  • Program expense ratio: 87.6%; rating input score 88
  • Fundraising efficiency: $25.86 raised per $1 spent on fundraising; rating input score 63; 63rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 76.9%; rating input score 77; 24th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 9.6%; rating input score 71; 71st percentile among comparable filings
  • Total-asset coverage ratio: 4; rating input score 81; 81st percentile among comparable filings
  • Liabilities to assets ratio: 0.57; rating input score 30; 30th percentile among comparable filings
  • Officer compensation ratio: 3.2%; rating input score 35; 35th percentile among comparable filings

Growth

  • Program expense growth: 3.3% per year; rating input score 100; 25th percentile among comparable filings
  • Revenue growth: 3.5% per year; rating input score 100; 28th percentile among comparable filings
  • Asset growth: 3.8% per year; rating input score 100; 27th percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 80% of revenue deployed · 87.6% of spending went to programs
  • Governance: 10 of 13 board members independent · 8 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $58.7M in reported program spending
  • Leadership: top reported pay $457K · 23 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $20.2M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 annual filings from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Moderate — Sustainability: Liabilities to assets ratio scored 30/100.
  • Moderate — Sustainability: Officer compensation ratio scored 35/100.

Leadership & pay

23 people listed

Highest reported compensation

  • LISA MARSILIO (CEO): $457,083 total reported compensation
  • EDWARD PLASHA (CFO): $305,109 total reported compensation
  • DONNA S TAYLOR (CHIEF HEALTH SERVICES OFFICER): $287,585 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024.