All Hands & Hearts

What it reported doing in 2024

North Carolina was severely impacted by hurricane helene primarily in its western appalachian region, causing over 100 storm-related deaths in the state alone and significant destruction of infrastructure and residential areas across several settlements. After making landfall in the big bend region of Florida on september 26th, the hurricane began to traverse over land across Georgia as a category 2 hurricane and into the appalachian mountain range as a tropical storm, depositing record-breaking amounts of rainfall across several settlements in western North Carolina, such as asheville, swannanoa, chimney rock, montreat, lake lure, and several others.as a result of the historic rainfall, several rivers in the region overflowed and inundated multiple settlements, destroying houses and infrastructure and cutting off power, transportation, and communications to many towns for prolonged periods. In addition, several dams were breached and mudslides occurred across the region, significantly worsening damage.our goal is to support long-term recovery efforts for communities in North Carolina affected by hurricane helene by repairing homes, ensuring families can return to safe and stable living conditions. Over the next 12 months we will assist 60 homeowners with long-term recovery, focused on insulation, drywall, mud & tape, flooring, internal doors, door & window trim, baseboard trim, primer, and paint, vapor barrier and insulation. We will also continue supporting response efforts with mold sanitation, muck and gut, and debris removal, with the overall objective of being a consistent and reliable source of people power through our volunteer model. To build long-term capacity within our organization, we will implement a site supervisor training (sst) program to strengthen staff skills, enhance recovery programs across the u.s., and improve our ability to support rapid and short-term responses. As part of this program, we will introduce chainsaw training, setting new standards and expanding the training to build internal expertise and better prepare for future response efforts.

Financial Efficiency

• Mission deployment rate: 78.2%; rating input score 78
• Program expense ratio: 93.4%; rating input score 93
• Fundraising efficiency: $62.07 raised per $1 spent on fundraising; rating input score 79; 79th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 17.7%; rating input score 79; 79th percentile among comparable filings
• Total-asset coverage ratio: 0.76; rating input score 26; 26th percentile among comparable filings
• Liabilities to assets ratio: 0.21; rating input score 56; 56th percentile among comparable filings
• Officer compensation ratio: 5.5%; rating input score 47; 47th percentile among comparable filings

Growth

• Program expense growth: 9.9% per year; rating input score 100; 69th percentile among comparable filings
• Revenue growth: 10.2% per year; rating input score 100; 74th percentile among comparable filings
• Asset growth: 12.1% per year; rating input score 100; 73rd percentile among comparable filings