Tri-county Community Action Program Inc

Overview

Mission

Tri-county community action program is dedicated to improving the lives and well-being of New Hampshire's people and communities within coos, carroll and grafton counties. We provide opportunities and support for people to learn and grow in self-sufficiency, and to get involved in helping their neighbors and improving the conditions in their communities.some of our programs include housing rehab services, domestic violence assistance, fuel assistance, guardianship services, head start, homeless prevention and intervention, senior meals, meal on wheels, service link, dental care, transportation, volunteer programs, weatherization and workforce development.

What it reported doing in 2024

Transportation - provides various transportation services: public bus routes, door-to-door service by request, long distance medical travel to medical facilities outside our regular service area, and special trips for the elderly to go shopping and enjoy other activities that are located outside the regular service area. The organization's fleet of 14 wheelchair accessible vehicles offers transportation options to the elderly and disabled, as well as to the general public.

Operating model

Revenue model
Grant-funded. 82% of the money available for current operations came from government grants.
Distribution model
Hybrid. The nonprofit split its reported program spending across 63% for direct work, and 37% for grants.

Nonprofit profile at a glance

EIN
020267404
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Headquarters
Berlin, NH, USA
Phone
6037527001
Rating
92
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Service Organizations

Official website

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some related-organization disclosures are missing and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 92
  • Transparency & Controls: 94
  • Accountability: 100
  • Sustainability: 45
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90%; rating input score 90
  • Program expense ratio: 93.1%; rating input score 93
  • Fundraising efficiency: $4,476.47 raised per $1 spent on fundraising; rating input score 99; 99th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Scored; rating input score 0

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 3.4%; rating input score 48; 48th percentile among comparable filings
  • Total-asset coverage ratio: 0.67; rating input score 23; 23rd percentile among comparable filings
  • Liabilities to assets ratio: 0.34; rating input score 41; 41st percentile among comparable filings
  • Officer compensation ratio: 0.7%; rating input score 88; 88th percentile among comparable filings

Growth

  • Program expense growth: 6.1% per year; rating input score 100; 50th percentile among comparable filings
  • Revenue growth: 2.6% per year; rating input score 100; 22nd percentile among comparable filings
  • Asset growth: 3.8% per year; rating input score 100; 27th percentile among comparable filings

Details

  • Where the money goes: 90% of revenue deployed · 93.1% of spending went to programs
  • Governance: 8 of 8 board members independent · 8 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $19.2M in reported program spending
  • Leadership: top reported pay $141K · 9 people listed
  • Highest-paid contractors: 5 contractors listed · $1M reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, and related organizations
  • Filing history: 14 annual filings from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Leadership & pay

9 people listed

Highest reported compensation

  • JEANNE ROBILLARD (CEO): $141,440 total reported compensation

Source: IRS Form 990. Selected filing: FY2024.