The New London Hospital Association Inc

Overview

Mission

The mission of the New London Hospital Association is To continually improve the wellbeing of individuals in our region by providing high-quality healthcare to our communities.

What it reported doing in 2024

New london hospital association, inc. (nlha) is the principal provider of primary and secondary health care for 15 towns in sullivan and merrimack counties in New Hampshire. The hospital provides acute and primary health care - from emergency services to family medical practice to surgical care and essential wellness and prevention services for the 33,000 residents in its service area, a significant portion of whom are uninsured, under-insured, and/or dependent on medicaid/medicare benefits. This includes a largely elderly population and a significant number of rural, low-income families. Nlha employed 36 providers in fiscal year 2025, of which 19 were primary care and pediatrics, and 17 were specialty providers covering anesthesiology, emergency medicine, and hospitalists. During fiscal year 2025, nlha had a total of 1,889 discharges, consisting of 6,843 patient days and attended to 18,798 emergency room visits.

Operating model

Revenue model
Other-operating. 98% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

Nonprofit profile at a glance

EIN
020222171
IRS 990 coverage
2009–2024
Forms available
Form 990 2024, Form 990-T 2024
Headquarters
New London, NH, USA
Phone
6035262911
Rating
75
Verdict
SUPPORTED
Rating confidence
Standard
Sector
Hospital, General

Official website

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 76
  • Transparency & Controls: 72
  • Accountability: 77
  • Sustainability: 58
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 80.1%; rating input score 80
  • Program expense ratio: 89.2%; rating input score 89
  • Fundraising efficiency: $3.87 raised per $1 spent on fundraising; rating input score 15; 15th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 28th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 68.2%; rating input score 68; 19th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 10.5%; rating input score 74; 74th percentile among comparable filings
  • Total-asset coverage ratio: 1.47; rating input score 52; 52nd percentile among comparable filings
  • Liabilities to assets ratio: 0.4; rating input score 44; 44th percentile among comparable filings
  • Officer compensation ratio: 4.1%; rating input score 24; 24th percentile among comparable filings

Growth

  • Program expense growth: 6.3% per year; rating input score 100; 52nd percentile among comparable filings
  • Revenue growth: 4.1% per year; rating input score 100; 34th percentile among comparable filings
  • Asset growth: 6.1% per year; rating input score 100; 45th percentile among comparable filings

Details

  • Where the money goes: 80.1% of revenue deployed · 89.2% of spending went to programs
  • Governance: 15 of 22 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $88.2M in reported program spending
  • Leadership: top reported pay $606K · 34 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $15.8M reported
  • Consistency: 37 of 38 current checks pass · 1 finding to review
  • Schedules: 10 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 15 annual filings from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 11 filed money-flow records
  • Related organizations: 9 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Leadership & pay

34 people listed

Highest reported compensation

  • Wendy Fielding (Trustee): $605,888 total reported compensation
  • Matthew Haag (Trustee): $561,337 total reported compensation
  • Martin T Manion (Former CEO): $520,572 total reported compensation

Source: IRS Form 990. Selected filing: FY2024.