The New London Hospital Association Inc
Overview
Mission
The mission of the New London Hospital Association is To continually improve the wellbeing of individuals in our region by providing high-quality healthcare to our communities.
What it reported doing in 2023
New london hospital association, inc. (nlha) is the principal provider of primary and secondary health care for 15 towns in sullivan and merrimack counties in New Hampshire. The hospital provides acute and primary health care - from emergency services to family medical practice to surgical care and essential wellness and prevention services for the 33,000 residents in its service area, a significant portion of whom are uninsured, under-insured, and/or dependent on medicaid/medicare benefits. This includes a largely elderly population and a significant number of rural, low-income families. Nlha employed 57 providers in fiscal 2024, of which 18 were primary care, 2 were pediatrics, and 37 were specialty providers covering general surgery, anesthesiology, cardiology, emergency medicine, express care, hospitalists, and rheumatology. During fy 24, nlha had a total of 1,941 patient discharges consisting of 6,295 patient days and attended to 8,111 emergency room visits & 8,775 express care (emergency room b) visits totaling 16,886 emergency visits.
Operating model
- Revenue model
- Earned-program. 97% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
- Includes noncash contributions: Reported contributions include donated property or goods.
Nonprofit profile at a glance
- EIN
- 020222171
- IRS 990 coverage
- 2009–2023
- Forms available
- Form 990 2023, Form 990-T 2023
- Headquarters
- New London, NH, USA
- Rating
- 77
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Hospitals
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and the filing reports few safeguards for setting executive pay.
Rating breakdown
- Financial Efficiency: 79
- Transparency & Controls: 75
- Accountability: 74
- Sustainability: 54
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84.6%; rating input score 85
- Program expense ratio: 91.6%; rating input score 92
- Fundraising efficiency: $3.59 raised per $1 spent on fundraising; rating input score 14; 14th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: Limited
- Public policy transparency: Limited
- Public financial transparency: Limited
- Impact reporting controls: Limited
- Public relationship transparency: Limited
Accountability
- Independent voting board: 63.2%; rating input score 63; 18th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Public governance controls: Limited
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 6.5%; rating input score 66; 66th percentile among comparable filings
- Operating reserve ratio: 1.36; rating input score 51; 51st percentile among comparable filings
- Liabilities to assets ratio: 0.43; rating input score 43; 43rd percentile among comparable filings
- Officer compensation ratio: 3.8%; rating input score 27; 27th percentile among comparable filings
Growth
- Program expense growth: 6.3% per year; rating input score 100; 53rd percentile among comparable filings
- Revenue growth: 3.6% per year; rating input score 100; 31st percentile among comparable filings
- Asset growth: 6% per year; rating input score 100; 45th percentile among comparable filings
Details
- Where the money goes: 84.6% of revenue deployed · 91.6% of spending went to programs
- Governance: 12 of 19 board members independent · 8 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $85.7M in reported program spending
- Leadership: top reported pay $961K · 30 people listed · 0 of 6 pay-setting controls reported
- Consistency: 37 of 37 current checks pass
- Schedules: 11 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 annual filings from 2009 to 2023
- Money network: 12 filed money-flow records
- Related organizations: 9 filed related-organization links