Glbt National Help Center Inc
Overview
Mission
Provide hotline services to the gay & lesbian bisexual and transgendered community. Services are completely free, and anonymous.
Operating model
- Revenue model
- Donor-supported. 100% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The nonprofit carried out 100% of its reported program work directly.
Nonprofit profile at a glance
- EIN
- 133850982
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Headquarters
- San Francisco, CA, USA
- Rating
- 76
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Community Service Clubs
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and the filing reports that some governance safeguards are missing.
Rating breakdown
- Financial Efficiency: 59
- Transparency & Controls: 100
- Accountability: 69
- Sustainability: 72
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 35.8%; rating input score 36
- Program expense ratio: 88.4%; rating input score 88
- Fundraising efficiency: $193.22 raised per $1 spent on fundraising; rating input score 91; 91st percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
- Public monitoring controls: Limited
- Public policy transparency: Limited
- Public financial transparency: Limited
- Impact reporting controls: Limited
- Public relationship transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 2 of 8 controls in place; rating input score 25
- Public governance controls: Limited
- Zakat policy transparency: Limited
Sustainability
- Operating margin: 59.5%; rating input score 94; 94th percentile among comparable filings
- Operating reserve ratio: 2.16; rating input score 61; 61st percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 80; 80th percentile among comparable filings
- Officer compensation ratio: 44.1%; rating input score 5; 5th percentile among comparable filings
Growth
- Program expense growth: 3.1% per year; rating input score 100; 45th percentile among comparable filings
- Revenue growth: 6% per year; rating input score 100; 57th percentile among comparable filings
- Asset growth: 13.8% per year; rating input score 100; 75th percentile among comparable filings
Details
- Where the money goes: 35.8% of revenue deployed · 88.4% of spending went to programs
- Governance: 7 of 7 board members independent · 2 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $157K in reported program spending
- Leadership: top reported pay $78K · 6 people listed
- Consistency: 20 of 20 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Filing history: 13 annual filings from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.