Northern Light Health

What it reported doing in 2023

Please see the following excerpt from the Northern Light Health Annual Report 2024 to the Community for details of community benefit projects at NLH members: Thinking Globally, Acting LocallyAs we reflect on the past year at Northern Light Health, we are reminded of our responsibility to deliver exceptional care while adapting to and rising up to meet our challenges. This years annual report theme, thinking globally, acting locally, demonstrates how we remain focused on our promise of making healthcare work for Maine people. In this 2024 annual report, we share many remarkable stories. You will read about how we eliminated a common operating room gas out of concern for our environment, how mobile mammography brings services to rural areas, how a youth summit addresses mental health challenges, a patients journey through gender-affirming voice therapy, and one familys experience of becoming caregivers.These stories highlight our promise to meet local needs while contributing to global solutions. Weve persevered, strengthened services, and stayed true to promise.Thank you for your trust, partnership, and support as we navigate this journey together.Timothy J. Dentry, MBA, President & CEO Northern Light Health John Ryan Board Chair Northern Light HealthMember MapBangor Northern Light Acadia Hospital Northern Light Eastern Maine Medical CenterNorthern Light Health Foundation Northern Light Home Care & Hospice Northern Light Pharmacy Northern Light Work Health Northern Light Work ForceBrewer Northern Light Eastern Maine Medical Center Northern Light Health Home Office Northern Light Pharmacy Pittsfield Northern Light Sebasticook Valley Hospital Northern Light Work HealthWaterville Northern Light Home Care & Hospice Northern Light Inland Hospital Northern Light Work HealthEllsworth Northern Light Home Care & Hospice Northern Light Maine Coast Hospital Northern Light Work HealthBlue Hill Northern Light Blue Hill HospitalPortlandNorthern Light Home Care & Hospice Northern Light Laboratory Northern Light Mercy Hospital Northern Light Pharmacy Northern Light Healthy Life EAP Northern Light Work HealthPresque Isle Northern Light AR Gould Hospital Northern Light Home Care & HospiceNorthern Light Work HealthGreenville Northern Light CA Dean HospitalDover Foxcroft Northern Light Mayo Hospital Northern Light Work HealthYouth Mental HealthDont dance around the issueThe needs of teen mental health have reached alarming levels in Maine, and a group of passionate student volunteers at Northern Light Eastern Maine Medical Center has responded. The Youth Mental Health Summit was established to provide tools, support, and the understanding necessary to better navigate the complexities of adolescent mental health.Stella Fox, a student volunteer manager and senior at Hampden Academy, says she had her own journey with mental health. Im a pretty busy person. I am someone who, if Im not busy, I try to find things to make my life busier, she laughs, describing her packed schedule.As part of that busy life, Fox struggles with the internal pressures of being a teenager, especially in the demanding world of dance. There is a lot of pressure in dance about a certain look youre supposed to have, she adds, Obviously, thats tough for anybody to hear. But when youre going through your teen years, youre facing a lot of other pressures and challenges. Fox and her fellow student manager and student at John Bapst, Ada Sinclair-Steele, are passionate about making a difference. Each year, high school students who participate in the volunteer program at the medical center work on a passion project for a cause that they choose. In 2024, the group chose youth mental health."I really didnt know that much about mental health when we started, Fox admits, But as we brainstormed and discussed different ideas, I realized how crucial it was to create a space where teens could learn how to take care of their mental health.Stacey Coventry, the director of community engagement at

Financial Efficiency

• Mission deployment rate: 100%; rating input score 100
• Program expense ratio: 99.3%; rating input score 99
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 71st percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100
• Public monitoring controls: 0 of 8 controls in place; rating input score 0
• Public policy transparency: 0 of 7 controls in place; rating input score 0
• Public financial transparency: 2 of 5 controls in place; rating input score 40
• Impact reporting controls: 1 of 7 controls in place; rating input score 14
• Public relationship transparency: No; rating input score 0

Accountability

• Independent voting board: 85%; rating input score 85; 32nd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
• Public governance controls: 1 of 4 controls in place; rating input score 25
• Zakat policy transparency: Limited

Sustainability

• Operating margin: -8.9%; rating input score 9; 9th percentile among comparable filings
• Operating reserve ratio: 1.94; rating input score 63; 63rd percentile among comparable filings
• Liabilities to assets ratio: 0.93; rating input score 10; 10th percentile among comparable filings
• Officer compensation ratio: 5%; rating input score 17; 17th percentile among comparable filings

Growth

• Program expense growth: 14.5% per year; rating input score 100; 86th percentile among comparable filings
• Revenue growth: 14.4% per year; rating input score 100; 87th percentile among comparable filings
• Asset growth: 12% per year; rating input score 100; 78th percentile among comparable filings