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In 2012, we hosted a 2 year veterinary student who produced a resource guide on Pet Loss for staff, volunteers, and clients. -Information and referrals for important resources and organizations: free and low-cost spay & neuter options, addl resources for low-income and/or disabled animal guardians, as well as general guidance and support regarding service animals and pet-related landlord/tenant issues. In early 2012, we launched updated Information\n\nOTHER PROGRAM SERVICES 4: Education Program Accomplishments (continued)and Referral web pages dedicted to Service Animals (2,482 visits); Financial Assistance (800 visits); Spay and Neuter (800 vists), and Low Cost Veterinary services (768 visits).-Technical assistance and support, including a fully revised start-up kit, for people who want to start a PAWS-type organization in their own community. 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